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I use a Dell windows laptop and have a lot of very important documents (to me) saved on Adobe Reader DC on my computer & in the cloud. A couple of days ago I was having a problem with Chrome not working properly and only way to fix was to reset it. Now I cannot seem to get adobe reader dc to work properly. I have uninstalled, reinstalled, tried to fix through edge settings, rebooted and nothing works. It will open but is frozen, if I try to log on and am able to it is still frozen. I cannot figure out how to fix it.
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Hi Barbw,
We are sorry for the trouble. As described, Adobe Acrobat Reader DC is not working and freezing
Please try the following steps and see if that helps:
Let us know how it goes
Regards
Amal
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I will try this. Thanks for the answer. It actually started working again until today and now is not. I will let you know if this works.
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Hey Barbw,
Thanks for the update. Do let us know if the issue still persists. We are happy to help.
Regards
Amal