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Adobe Acrobat Reader on Windows 2019 access denied

New Here ,
Jul 03, 2020

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Hi guys, hope all is well.

I am running Acrobat reader on a Windows 2019 server inside a Domain and the programs opens just fine when I run it. However, if I try to add a digital signature I get an access denied error. Even if I log as a domain administrator I get the same error on the \User\username\Appdata\Roaming\Adobe... etc leading to the adobe files inside that folder. So I can't import any certificates and its becoming annoying.

Even as the admin I can't.

Any of you have a workaround for this? Its Windows Server 2019 Standard and its inside a domain. Even with full admin rights I can't make it work.

Thanks
Teo

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General troubleshooting, How to

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Adobe Acrobat Reader on Windows 2019 access denied

New Here ,
Jul 03, 2020

Copy link to clipboard

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Hi guys, hope all is well.

I am running Acrobat reader on a Windows 2019 server inside a Domain and the programs opens just fine when I run it. However, if I try to add a digital signature I get an access denied error. Even if I log as a domain administrator I get the same error on the \User\username\Appdata\Roaming\Adobe... etc leading to the adobe files inside that folder. So I can't import any certificates and its becoming annoying.

Even as the admin I can't.

Any of you have a workaround for this? Its Windows Server 2019 Standard and its inside a domain. Even with full admin rights I can't make it work.

Thanks
Teo

Topics

General troubleshooting, How to

Views

33

Likes

Translate

Translate

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
thomsany LATEST
New Here ,
Jul 03, 2020

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To those who have the issue I solved it disabling the security features in Acrobat. That allowed me to import the certificate without issues.

 

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