Adobe Acrobat Reader (Stream error)

New Here ,
Oct 16, 2020 Oct 16, 2020

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Hi all,

 

When i open a document and leave for more than 2 hours i automatically get an error message as 

"There was an error while reading the stream"

 

Mutliple users are facing this issue

 

Tried all the soultions given in Community portal(like updating the Software)

TOPICS
General troubleshooting, How to

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Most Valuable Participant ,
Oct 16, 2020 Oct 16, 2020

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Where are the files? If on a server, what client and server technology is in use? Is it 2 hours after opening, or every two hours all are hit?

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New Here ,
Oct 19, 2020 Oct 19, 2020

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The file are in the Desktop, the time the user get this issue are different(ideal for more than 2 hours)

Most of the user have the same issue

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Most Valuable Participant ,
Oct 19, 2020 Oct 19, 2020

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Is the desktop a local hard disk, or is it resident on a server? If on a server, what client and server technology is in use?

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New Here ,
Oct 19, 2020 Oct 19, 2020

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it is the local hard disk

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New Here ,
Oct 21, 2020 Oct 21, 2020

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Any update

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New Here ,
Mar 22, 2021 Mar 22, 2021

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Hi Basakar, did you ever resolve this issue ? I have the same thing occuring...

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Adobe Employee ,
Mar 24, 2021 Mar 24, 2021

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Hi Baskar and Lukea

 

++ Adding to the discussion

 

Please check out the correct answers marked in the similar discussions listed below and see if that helps.

- https://community.adobe.com/t5/acrobat/acrobat-dc-quot-there-was-an-error-while-reading-this-stream-...

- https://community.adobe.com/t5/acrobat-reader/error-quot-there-was-an-error-while-reading-this-strea...

 

Regards

Amal

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