Adobe Acrobat X "crop" is in grey

[Guest]

Good day,

I have a question about Adobe Acrobat X: With the tool "crop" I can open a frame to crop a PDF. If I open the frame and then press enter, the "Set page frame" window opens. However, the "Trim edges" area is grayed out ... I cannot enter anything there. I have a new PC and have reinstalled Adobe Acrobat X there. On my old PC I was able to cut PDFs and also enter millimeter information. Now that is no longer possible. I tried the PDF with which I cannot set anything with Adobe Acrobat on my colleague's computer and there was no "trimming edges" grayed out.

What could that be?

[Guest]

Ok, worked it out. Just needed the Update from 10.0 to 10.1.16!

[try67]

Also, be aware that Acrobat X is old, unsupported and not compatible with Windows 10.

And you posted your question in the Reader forum, instead of the Acrobat one...

[Asher@]

You can use the crop PDF feature on your old computer but not on the new one, that's probably because your Adobe Acrobat X isn't best compatible with your new computer. Just upgrade to the newest version and try it again.