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Adobe Forms - Issues with filled fields

New Here ,
Aug 10, 2020

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Hi all,

Apologies in advance as similar things have been posted regarding this but i have had no luck in resolving my issue. I have some forms (created using indesign) which are sent out, filled and returned. Upon return forms are completely blank (bar the signature field) however if the document is printed everything becomes visible.

 

A blank form can be found here

Any advice would be most appreciated.

 

Thanks

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General troubleshooting, PDF forms, Print, View PDF

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Adobe Forms - Issues with filled fields

New Here ,
Aug 10, 2020

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Hi all,

Apologies in advance as similar things have been posted regarding this but i have had no luck in resolving my issue. I have some forms (created using indesign) which are sent out, filled and returned. Upon return forms are completely blank (bar the signature field) however if the document is printed everything becomes visible.

 

A blank form can be found here

Any advice would be most appreciated.

 

Thanks

Topics

General troubleshooting, PDF forms, Print, View PDF

Views

30

Likes

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Most Valuable Participant ,
Aug 10, 2020

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This is usually caused when a non-Adobe app is used to fill in the form, such as a browser plugin or Apple Preview.

Instruct your users to only open the file in Adobe Reader for best results. In the meantime you can try exporting the form data of that file and then importing it back in to solve this issue with the files you already got.

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Adobe Community Professional ,
Aug 10, 2020

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May be that the form was not filled with Acrobat Reader.

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