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Adobe Reader 10.1.4 closing after 10-15 seconds

New Here ,
Feb 03, 2020

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Our Adobe Reader 10.1.4 is closing after 10-15 seconds. I have tried uninstalling and re-installing it from Adobe's website. I tried the Repair option. I also tried opening Eula and accepting the license agreement. Most of our users have to use Adobe Reader 10.1.4 and this is becoming a big issue. Any suggestions or help would be appreciated. 

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Crash or freeze, General troubleshooting, Windows

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Adobe Reader 10.1.4 closing after 10-15 seconds

New Here ,
Feb 03, 2020

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Our Adobe Reader 10.1.4 is closing after 10-15 seconds. I have tried uninstalling and re-installing it from Adobe's website. I tried the Repair option. I also tried opening Eula and accepting the license agreement. Most of our users have to use Adobe Reader 10.1.4 and this is becoming a big issue. Any suggestions or help would be appreciated. 

Topics

Crash or freeze, General troubleshooting, Windows

Views

215

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Most Valuable Participant ,
Feb 04, 2020

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Why are you using such an old version?

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New Here ,
Feb 04, 2020

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We have to use that version because our officers use Spillman and it only works with 10.1.4 

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Most Valuable Participant ,
Feb 04, 2020

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Are you also using Windows 7 or earlier? If not, you should expect to have issues with Reader.

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