Adobe Reader - browser plug-in error - version 21.001.20135

New Here ,
Feb 15, 2021

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Hello. The recent February update of Adobe Reader shows the error "The Acrobat PDF browser plug-in is missing. Please reinstall Adobe Acrobat or Adobe Reader to fix this problem." when opening our production software which utilises PDF viewing in VB.net. The only option is for us to uninstall this new version and revert to the previous version and disable the automatic updates services. Please advise if this will be fixed in a future update? Regards, Phil Gibbons, IT Manager.

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PDF and browsers, View PDF, Windows

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1 Correct Answer

Adobe Employee , Feb 15, 2021
MeenakshiNegi Adobe Employee , Feb 15, 2021
Hi Phil,   Sorry for the inconvenience caused.   We have released an update for Acrobat and Reader DC(version 21.001.20138) that addresses this issue. Please update the application to the latest version. In the application, go to Help > Check for updates.   For more information about the latest version, please refer to this link: https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/continuous/dccontinuousfeb2021qfe.html#dccontinuousfebtwentytwentyoneqfe     Let us know if that resol...

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Adobe Employee ,
Feb 15, 2021

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Hi Phil,

 

Sorry for the inconvenience caused.

 

We have released an update for Acrobat and Reader DC(version 21.001.20138) that addresses this issue.

Please update the application to the latest version. In the application, go to Help > Check for updates.

 

For more information about the latest version, please refer to this link: https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/continuous/dccontinuousfeb2021qfe....  

 

Let us know if that resolves the issue for you.

 

Thanks,

Meenakshi

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