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Adobe reader crashing while attaching pdf to mail

Community Beginner ,
Jul 10, 2019

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Hi Guys,

I have adobe reader 2019.012.20035 and office365 version (16.0.11629.20238) installed on my pc. Almost 1 of 2 times when i try to attach pdf file from Adobe reader, it freezes. I tried to repair repair outlook, creating a new profilem reimaging the pc, infact i changed the pc and still having the same issue. I could not even find the addon for adobe in outlook so looked to add it but could not find one. Not really sure what is the issue? Please let me know if i am reaching out the wrong community.

Thanks,

Bhavin Patel

Hey Man,

Thanks for the response, the size of the pdf file is 5 mb, the problem is resolved as i have updated the office 365 with the more recent patches and all seem to be okay so far.

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Adobe reader crashing while attaching pdf to mail

Community Beginner ,
Jul 10, 2019

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Hi Guys,

I have adobe reader 2019.012.20035 and office365 version (16.0.11629.20238) installed on my pc. Almost 1 of 2 times when i try to attach pdf file from Adobe reader, it freezes. I tried to repair repair outlook, creating a new profilem reimaging the pc, infact i changed the pc and still having the same issue. I could not even find the addon for adobe in outlook so looked to add it but could not find one. Not really sure what is the issue? Please let me know if i am reaching out the wrong community.

Thanks,

Bhavin Patel

Hey Man,

Thanks for the response, the size of the pdf file is 5 mb, the problem is resolved as i have updated the office 365 with the more recent patches and all seem to be okay so far.

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174

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Adobe Community Professional ,
Jul 13, 2019

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Hi,

Can you confirm the file size of your PDF?

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Community Beginner ,
Jul 15, 2019

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Hey Man,

Thanks for the response, the size of the pdf file is 5 mb, the problem is resolved as i have updated the office 365 with the more recent patches and all seem to be okay so far.

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Adobe Community Professional ,
Jul 15, 2019

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Hi,

Mark the thread as Correct Answer to help other users with similar queries.

Happy that you are sorted!

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Community Beginner ,
Jul 15, 2019

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Surething Sir.

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Most Valuable Participant ,
Jul 13, 2019

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moved to Acrobat reader forum

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