Adobe Reader DC giving error message "File is damaged, cannot be opened or repaired"

New Here ,
Feb 08, 2021

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Hello,

 

I was working on filling in a dynamic PDF Questionnare for an application process. It worked perfectly fine to download and save the file, and I had no issues saving, reopening, and editing the document the first 4 or 5 times I worked on it. It is a large PDF as part of a rigourous application prcoess, and I spent over a week doing work on it already. I need to be able to repair this file as I do not have time to start from scratch. My Adobe Reader is up to date, and I attempted to repair the installation, which did not help. I have no issues opening any other PDF's on my desktop or in Adobe Reader, so I assuming the file is corrupted. Assitance repairing the file as soon as possible would be unbelievably helpful, please!!

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General troubleshooting, PDF forms

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Adobe Community Professional ,
Feb 09, 2021

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With Reader you can't repair PDF files. How did you create it?

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New Here ,
Feb 09, 2021

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I didn't create the file, it was sent to me with the instructions to download and save it using Adobe Reader. It is a dynamic PDF so i have to fill it out. I didn't have any issues with it the first 3 times I worked on it, but I went to open it yesterday and got that error message saying it was damaged.

 

Is it a lost cause?

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Priyanja LATEST
Adobe Employee ,
Feb 11, 2021

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Hi DavidWilbs10, 

 

Thanks for the report. If possible, can you please share 1 buggy pdf with us so that we can investigate it further. 

 

Regards, 

Priyanka 

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