Highlighted

Adobe Reader DC "Find" function is broken in the latest releases

Community Beginner ,
Nov 18, 2019

Copy link to clipboard

Copied

This is for Adobe Reader DC on Windows 10 Pro x64.

 

If the user hits "Ctrl+F" immediately after starting Adobe Reader DC with a document and performs contextual search for some keyword(s), the results are nonsensical. The search acts weirdly (makes a long delay before producing the first result) and then the entries reported by the search have little or no relation to what was actually searched. Usually, the first letter of the word matches, but the rest doesn't

 

Screenshot (27).png

 

Also, some portions of the document are not rendered for some reason: they appeared to be covered by a white rectangle (see the screenshot above). I don't know if these two issues are related. I believe the "white rectangle" issue has been present for a while, while "nonsensical search results" issue began to appear relatively recently.

 

Closing the "Find" window and restarting the search again usually makes it work properly.

 

This bug (bugs?) has been present in Adobe Reader DC for quiate a while already. Would you please tell me how long it will take to have it fixed? I would like to elevate the priority and have it fixed immediately. Please, do it now.

Topics

General troubleshooting, View PDF, Windows

Views

404

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Adobe Reader DC "Find" function is broken in the latest releases

Community Beginner ,
Nov 18, 2019

Copy link to clipboard

Copied

This is for Adobe Reader DC on Windows 10 Pro x64.

 

If the user hits "Ctrl+F" immediately after starting Adobe Reader DC with a document and performs contextual search for some keyword(s), the results are nonsensical. The search acts weirdly (makes a long delay before producing the first result) and then the entries reported by the search have little or no relation to what was actually searched. Usually, the first letter of the word matches, but the rest doesn't

 

Screenshot (27).png

 

Also, some portions of the document are not rendered for some reason: they appeared to be covered by a white rectangle (see the screenshot above). I don't know if these two issues are related. I believe the "white rectangle" issue has been present for a while, while "nonsensical search results" issue began to appear relatively recently.

 

Closing the "Find" window and restarting the search again usually makes it work properly.

 

This bug (bugs?) has been present in Adobe Reader DC for quiate a while already. Would you please tell me how long it will take to have it fixed? I would like to elevate the priority and have it fixed immediately. Please, do it now.

Topics

General troubleshooting, View PDF, Windows

Views

405

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Dec 05, 2019

Copy link to clipboard

Copied

Hey Andrey,

Thanks for reporting the issue. We have forwarded the issue to our engineering teams and we will let you know once there is an update.

As a workaround, you may turn off the 'Highlight All matches' functionality in the preferences dialog under the 'Search' section.

 
 

image-2019-11-20-11-05-49-363.png

 Do let me know if the workaround doesn't work for you.

 

Thanks

Adobe Acrobat DC Team

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Adobe Employee ,
May 18, 2020

Copy link to clipboard

Copied

Hi Andrey_Tarasevich

 

Thank you for your patience and feedback, we really appreciate it.
This issue has been fixed with the latest May release. Please update your app on your machine and let us know your experience. 
To update Acrobat > Launch Acrobat > Help > Check for updates. If possible, you may restart your machine once after you update the app.
Let us know how it works for you. 

Regards,
Tariq.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Resources
Trending Issue & Solution
Edit PDF in Adobe Acrobat Pro DC