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I have a Windows 7 computer using Chrome. Yesterday, for no apparent reason, my Adobe Reader DC simply stopped working. When I attempt to overwrite it with a new install, when I click the .exe file to install the reader, I get the message below. Another message says the "older version of Adobe Reader DC cannot be removed". Why not?
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You may try deleting the older files from root. There might be an issue of improper unistallation.