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Adobe Reader DC will download but will not install

New Here ,
Jun 21, 2020

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I have a Windows 7 computer using Chrome.  Yesterday, for no apparent reason, my Adobe Reader DC simply stopped working.  When I attempt to overwrite it with a new install, when I click the .exe file to install the reader, I get the message below.  Another message says the "older version of Adobe Reader DC cannot be removed".  Why not?

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Download and install

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Adobe Reader DC will download but will not install

New Here ,
Jun 21, 2020

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I have a Windows 7 computer using Chrome.  Yesterday, for no apparent reason, my Adobe Reader DC simply stopped working.  When I attempt to overwrite it with a new install, when I click the .exe file to install the reader, I get the message below.  Another message says the "older version of Adobe Reader DC cannot be removed".  Why not?

Topics

Download and install

Views

33

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
jaybeeCK LATEST
New Here ,
Jun 22, 2020

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You may try deleting the older files from root. There might be an issue of improper unistallation. 

 

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