Adobe Reader Not Displaying Filled Form

New Here ,
Jun 10, 2020

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Having some issues with the Fill & Sign option in Adobe Acrobat Reader. 

 

Scenario: 

Document is sent to a customer to be filled in. Customer fills in the form and sends back. When the document is opened with Adobe Reader the filled in boxes do not display any data. If the same document is opened with Chrome or printed the data is visable. 

 

Adobe Acrobat Reader Version 2020.006.20042

 

Is anyone able to advise what the cause of this issue could be? Its happening with multiple users in my organisation. 

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PDF forms

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BC-TW LATEST
Community Beginner ,
Jun 15, 2020

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Yes, we are having a similar issue, however it is with a different version of Adobe Reader. We have ver. 2020.009.20067
Here is a different thread:

https://community.adobe.com/t5/acrobat-reader/pdf-fillable-form-not-displaying-field-data/m-p/112090...

 

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more