After downloading Adobe Acrobat DC on Mac running Big Sur can not print PDF?

New Here ,
Feb 08, 2021

Copy link to clipboard

Copied

Had been running Catlina when Adobe was not compatable any longer. Downloaded Big Sur have have uninstaled Adobe DC reinstalled but still can not print a PDF.

TOPICS
Mac

Views

38

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Amal. LATEST
Adobe Employee ,
Feb 08, 2021

Copy link to clipboard

Copied

Hi Mary

 

Hope you are doing well and sorry for the trouble. As described, you are unable to print the PDF on Mac OS Big Sur.

 

What happens when you try to print the PDF file? Do you get any error message? If yes, Please share the screenshot for a better understanding?

 

Is this  a behavior with a particular PDF file or with all the PDFs? Please try to print a different PDF file and check. If the file is located on a shared network drive, please download it to your computer first and then try to open and print with Adobe Acrobat/Reader DC.

 

Please check for any missing/pending updates for printer driver and firmware and try updating it and see if that makes any difference.

If it still doesn't work , try to remove the printer driver and firmware and reboot the computer once and then reinstall the printer driver and firmware from the printer manufacturers web site.

 

You may also look at the troubleshooting steps provided in the help page https://helpx.adobe.com/acrobat/kb/troubleshoot-pdf-printing-acrobat-reader.html

 

Regards

Amal

 

 

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more