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All plugins listed as "Certified:No"; Reader crashing

New Here ,
Dec 18, 2019

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Adobe Reader DC v.20058 was recently pushed to the Enterprise. A small subset of workstations (regardless of user) will crash on opening Reader DC with error, "An invalid plugin was detected".

 

If I go to "About Adobe Plugins" on an impacted workstation, EVERY plugin is listed as "Certified:No". Healthy workstations have this listed as "Yes" for all Plugins. I don't know how to toggle this setting and I don't understand why only a small subset of workstations are exhibiting this behaviour when all workstations were updated via the same SCCM package, transform file, deployment, etc.

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Crash or freeze

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All plugins listed as "Certified:No"; Reader crashing

New Here ,
Dec 18, 2019

Copy link to clipboard

Copied

Adobe Reader DC v.20058 was recently pushed to the Enterprise. A small subset of workstations (regardless of user) will crash on opening Reader DC with error, "An invalid plugin was detected".

 

If I go to "About Adobe Plugins" on an impacted workstation, EVERY plugin is listed as "Certified:No". Healthy workstations have this listed as "Yes" for all Plugins. I don't know how to toggle this setting and I don't understand why only a small subset of workstations are exhibiting this behaviour when all workstations were updated via the same SCCM package, transform file, deployment, etc.

Topics

Crash or freeze

Views

36

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

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