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Audio buttons suddenly not working

New Here ,
May 17, 2020

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Hello,

 

I have this PDF file that plays some audios with buttons, it runs with the 3D application I think.

 

I have a lot of this files which I use to study and suddenly they don't work. I have tried in other PC's and they also don't work anymore. Is this due to an update from Adobe?

 

What could be happening?

 

https://drive.google.com/file/d/1VgUl_j8VfA-f0pHvmkbZNQt3kmeXQIO1/view?usp=sharing

 

Regards

 

Marc

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Audio buttons suddenly not working

New Here ,
May 17, 2020

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Hello,

 

I have this PDF file that plays some audios with buttons, it runs with the 3D application I think.

 

I have a lot of this files which I use to study and suddenly they don't work. I have tried in other PC's and they also don't work anymore. Is this due to an update from Adobe?

 

What could be happening?

 

https://drive.google.com/file/d/1VgUl_j8VfA-f0pHvmkbZNQt3kmeXQIO1/view?usp=sharing

 

Regards

 

Marc

Topics

View PDF, Windows

Views

217

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AnandSri LATEST
Adobe Employee ,
May 21, 2020

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Hi there!

 

Thanks for your time and patience and for your cooperation.

 

Please install the latest patch available for Acrobat 20.009.20065 Optional update, May 21, 2020 from the help menu > select check for updates, reboot the application and check.

 

Please do let us know if you experience any issues.

 

Thanks,

Anand Sri.

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