Community Stats
162
New from last month
17,126
Conversations
Related communities
Acrobat
50,963 conversations
Acrobat SDK
18,349 conversations
Adobe Acrobat Online
12,678 conversations

Conversations
Sort
Sorting unavailable while Recommended is enabled
Filter
ANNOUNCEMENT
Adobe Acrobat and Reader DC – June 2021 Update ...
Show details
Bug fixes Reader & Acrobat March 2021 Optional ...
Show details
Bug fixes Acrobat & Reader DC Feb 2021 Optional...
Show details
A valid digital signature error message - Bug f...
Show details
Thumbnail preview of PDFs not displayed in Wind...
Show details
Bug fixes Reader DC Feb 2021 Optional Update Wi...
Show details
Adobe Acrobat and Reader DC – June 2021 Update Release

Adobe Acrobat and Reader DC – June 2021 Update Release

 

June Release 

Acrobat and Reader DC June release is now available with some amazing new features which enable you to do more. See what’s new in this release. 

 

Adobe recommends installing updates of the Acrobat DC and Reader DC 21.005.20048 (planned update) for Windows & Mac as it addresses some important bug fixes. 

 

How to install Updates? 

  • Install updates from the Help menu of Acrobat/ Reader DC. In the application, go to Help > Check for updates. 
  • Reboot the machine once after updating the Adobe Acrobat/ Reader DC. 

 

For detailed information on the latest updates and to download the latest patch manually, please see the Release notes. 

 

The new update will bring the following improvements or new features to the application: 

  • Web sign-in for configuring online storage accounts and Gmail account. 
  • Customization Wizard enhancements. 

          Note: Adobe is testing the Acrobat Reader 64-bit application only in the select geographies.

         Gradually, the 64-bit application will be available in more geographies. 

  • Sign enhancements.

          Note: This feature is being rolled out as an experiment in Acrobat DC, and the menu options may

          not be available to all users.

  • Migration to a new cryptography library - SafeLogic CrytpoComply. 

          Note: This feature is being rolled out incrementally and may not be available to all users. 

  • Signature Panel enhancements. 
  • ARM processor support on Windows. 
  • Microsoft Information Protection (MIP) plugin for 64-bit Acrobat and Acrobat Reader. 
  • Secured screen sharing for MIP-protected files on Windows. 
  • Sort files in Online Storage accounts. 
  • Navigate to the previous or next page using the mouse left or right-click. 
  • Extract rich media assets from PDFs on Windows. 
  • Resolve Acrobat's frequent sign-in prompts. 

 

For known issues with the Adobe Acrobat and Reader DC, please refer to the following document: Known issues | Acrobat DC, Reader DC 

 

The few important bug fixed in this release: 

 

Bug fixes for Acrobat DC continuous track 

  • PDF Maker: PDF Maker Add-in is not loaded sometimes in MS office applications/ O365 with COM-Add in Error (Acrobat Pro DC) 
  • Accessibility: Acrobat crashes when copying text. 
  • Installers: Unable to update Adobe Reader via SCCM 
  • Sandbox: Supporting environment variables “username” in the trusted location. 
  • Security Settings: Inconsistency in the minimum password length in Acrobat 
  • Browser: SAP: Zoom-in/out in one PDF affects other opened PDFs 
  • Export: Page numbering does not work properly after PDF to doc conversion 
  • Organize Pages: Getting “bad parameter” error while inserting documents. 
  • Search: ‘Working on it’ message doesn’t go away until the user starts typing in the find tool 

 

Bug fixes for Acrobat Pro 2017 classic track 

  • PDF Maker: Extra straight line appeared in some charts. 
  • Printing: Unable to print using IE for latest Win 2004/20H2 update 

 

For Acrobat Pro 2020 classic, please check the release notes for the June release 20.004.30005 (Planned update). 

 

For Acrobat Pro 2017 classic, please check the release notes for the June release 17.011.30197 (Planned update). 

 

Bug fixes Reader & Acrobat March 2021 Optional Update Windows and Mac

Bug fixes Reader & Acrobat March 2021 Optional Update Windows and Mac

 

A follow-up update to Acrobat DC, Reader DC & Acrobat/Reader 2017 Feb 2021 release for Windows & Mac 21.001.20145 Optional update, Mar 10, 2021, & 17.011.30194 Optional update, Mar 10, 2021, is available which addresses some important bug fixes that have been reported in the Feb 09, 2021 release.

 

This release is a hotfix patch for Acrobat DC, Reader DC  & Acrobat/Reader 2017 that addresses some important bug fixes and is applicable for Acrobat and Reader DC Continuous & Classic tracks.

 

Adobe recommends installing and updating the apps for Windows and Mac to the latest version of Continous track: 21.001.20145 & Classic track: 17.011.30194 as quickly as possible.


Install the updates from the help menu> select check for updates. Reboot the machine after installing the updates.

 

For detailed information about the latest update, please refer to the Release notes.

 

Bugs/Issues fixed:

 

Annotations

  • Comments missing in a shared review if done using Reader DC

PDFMaker

  • Error while saving to PDF from MS Office products

JavaScript

  • app.thermometer produces an error when it’s value is updated
Bug fixes Acrobat & Reader DC Feb 2021 Optional Update Windows and Mac

Acrobat DC Feb 25, 2021, Optional Update Windows and Mac _ Bug fixes

 

A follow-up update to Acrobat and Reader DC Feb 2021 release for Windows & Mac 21.001.20142 Optional update, Feb 25, 2021, is available which addresses some important bug fixes that have been reported in the Feb 09, 2021 release.

 

This release is a hotfix patch for Acrobat and Reader DC  that addresses some important bug fixes and is applicable for Acrobat and Reader DC Continuous track.

 

Adobe recommends installing and updating Acrobat and Reader DC for Windows and Mac to the latest version 21.001.20142, as quickly as possible.


Install the updates from the help menu> select check for updates. Reboot the machine after installing the updates.

 

For detailed information about the latest update, please refer to the Release notes.

 

Bug/Issues fixed:

 

Search

  • Not able to Find/Search text in PDF documents

 

Security-Signatures

  • 4324697: Crash on Opening a particular Signed PDF
A valid digital signature error message - Bug fix

An error message is incorrectly displayed and associated with a valid digital signature.

 

A follow-up update to Reader DC Feb 2021 release for Windows & Mac 21.001.20140 Optional update, Feb 22, 2021, is available which addresses the "An error message is incorrectly displayed and associated with a valid digital signature." bug fixe that have been reported in the Feb 09, 2021 release.

 

This hotfix patch is applicable for Reader DC Continuous track.

 

Adobe recommends installing and updating Acrobat and Reader DC for Windows and Mac to the latest version 21.001.20140, as quickly as possible.

Install the update from the help menu of Acrobat Reader> select check for updates. Reboot the machine after installing the updates.

For detailed information about the latest update, please refer to the Release notes.

Thumbnail preview of PDFs not displayed in Windows Explorer - Fix

Thumbnail preview of PDFs not displayed in Windows Explorer - Fix

 

After the Feb 9, 2021 release of Acrobat & Reader DC version 2021.001.20135, Thumbnail preview of PDFs were not displaying/generating in the Windows Explorer.

 

 

The thumbnail preview of PDFs was not displaying/generating correctly in the Windows Explorer even though the Enable PDF thumbnail previews in Windows Explorer option was selected in Edit > Preferences > General.

 

Thumbnail.png

 

 

Workaround: 

Note: This is a temporary workaround, Adobe is working to fix this issue asap.

 

  1. Quit Acrobat Reader DC if it's already running.
  2. Open the Registry Editor: Go to Run (Windows menu + R), type regedit.exe in the Open field, and then click OK.
  3. In the Registry Editor, create the following key:

 

Path: HKEY_CURRENT_USER\SOFTWARE\Adobe\Acrobat Reader\DC\AdobeViewer

Key: EULA

Type: REG_DWORD

Value: 1

 

  1. Close the Registry Editor.
  2. Open the Task Manager in Windows by doing one of the following:
    1. Right-click on the taskbar at the bottom of the screen and choose Task Manager.
    2. Press Ctrl + Alt + Delete keys on your keyboard and then choose Task Manager.

 

  1. In the Task Manager window, choose the Windows Explorer process, and then click Restart.

 

 

AnandSri_0-1613563392896.png

 

 

7. Close the Task Manager.

8. Open Windows Explorer and check the thumbnail previews of PDFs.

 

Bug fixes Reader DC Feb 2021 Optional Update Windows and Mac

Acrobat & Reader DC Feb 2021 Optional Update Windows and Mac _ Bug fixes

 

A follow-up update to Acrobat and Reader DC Feb 2021 release for Windows & Mac 21.001.20138 Optional update, Feb 15, 2021, is available which addresses some important bug fixes that have been reported in the Feb 09, 2021 release.

 

This release is a hotfix patch for Acrobat and Reader DC that addresses some important bug fixes and is applicable for Acrobat and Reader DC Continuous track.

 

Adobe recommends installing and updating Acrobat and Reader DC for Windows and Mac to the latest version 21.001.20138, as quickly as possible.


Install the updates from the help menu> select check for updates. Reboot the machine after installing the updates.

 

For detailed information about the latest update, please refer to the Release notes.

 

Bug/Issues fixed:

 

Viewer

  • An error comes up on opening PDFs in Reader when trying to open from OneDrive’s Personal Vault Folder

Sandbox

  • Unable to save PDF file to Citrix ShareFile drive
  • Unable to save digitally signed PDF to Box drive when “Enable Protected Mode at startup (Preview)” is enabled

Browser

  • Error “PDF browser plugin is missing, reinstall the application” shown on opening PDF in browser
  • Hang on connecting to Global Protect tool with error “PDF browser plugin is missing, reinstall the application” shown in the background

Printing

  •  “Choose Paper Source by PDF page size” checkbox is not working while Protected Mode is enabled

Search

  • Acrobat is not able to load the associated index with a PDF file

Installer

  • Getting Error 1722 while installing 32-bit Reader or on applying latest Reader patch

Fill & Sign

  • Reader: Nothing happens on clicking “Save a copy” button after adding a signature through Fill and Sign on a Reader extended document

Editing

  • Cell content from Excel app is getting copied as an image to the Edit app
Adobe Employee , Jun 08, 2021 Jun 08, 2021
Adobe Acrobat and Reader DC – June 2021 Update Release

Adobe Acrobat and Reader DC – June 2021 Update Release

 

June Release 

Acrobat and Reader DC June release is now available with some amazing new features which enable you to do more. See what’s new in this release. 

 

Adobe recommends installing updates of the Acrobat DC and Reader DC 21.005.20048 (planned update) for Windows & Mac as it addresses some important bug fixes. 

 

How to install Updates? 

  • Install updates from the Help menu of Acrobat/ Reader DC. In the application, go to Help > Check for updates. 
  • Reboot the machine once after updating the Adobe Acrobat/ Reader DC. 

 

For detailed information on the latest updates and to download the latest patch manually, please see the Release notes. 

 

The new update will bring the following improvements or new features to the application: 

  • Web sign-in for configuring online storage accounts and Gmail account. 
  • Customization Wizard enhancements. 

          Note: Adobe is testing the Acrobat Reader 64-bit application only in the select geographies.

         Gradually, the 64-bit application will be available in more geographies. 

  • Sign enhancements.

          Note: This feature is being rolled out as an experiment in Acrobat DC, and the menu options may

          not be available to all users.

  • Migration to a new cryptography library - SafeLogic CrytpoComply. 

          Note: This feature is being rolled out incrementally and may not be available to all users. 

  • Signature Panel enhancements. 
  • ARM processor support on Windows. 
  • Microsoft Information Protection (MIP) plugin for 64-bit Acrobat and Acrobat Reader. 
  • Secured screen sharing for MIP-protected files on Windows. 
  • Sort files in Online Storage accounts. 
  • Navigate to the previous or next page using the mouse left or right-click. 
  • Extract rich media assets from PDFs on Windows. 
  • Resolve Acrobat's frequent sign-in prompts. 

 

For known issues with the Adobe Acrobat and Reader DC, please refer to the following document: Known issues | Acrobat DC, Reader DC 

 

The few important bug fixed in this release: 

 

Bug fixes for Acrobat DC continuous track 

  • PDF Maker: PDF Maker Add-in is not loaded sometimes in MS office applications/ O365 with COM-Add in Error (Acrobat Pro DC) 
  • Accessibility: Acrobat crashes when copying text. 
  • Installers: Unable to update Adobe Reader via SCCM 
  • Sandbox: Supporting environment variables “username” in the trusted location. 
  • Security Settings: Inconsistency in the minimum password length in Acrobat 
  • Browser: SAP: Zoom-in/out in one PDF affects other opened PDFs 
  • Export: Page numbering does not work properly after PDF to doc conversion 
  • Organize Pages: Getting “bad parameter” error while inserting documents. 
  • Search: ‘Working on it’ message doesn’t go away until the user starts typing in the find tool 

 

Bug fixes for Acrobat Pro 2017 classic track 

  • PDF Maker: Extra straight line appeared in some charts. 
  • Printing: Unable to print using IE for latest Win 2004/20H2 update 

 

For Acrobat Pro 2020 classic, please check the release notes for the June release 20.004.30005 (Planned update). 

 

For Acrobat Pro 2017 classic, please check the release notes for the June release 17.011.30197 (Planned update). 

 

Adobe Employee , Mar 15, 2021 Mar 15, 2021
Bug fixes Reader & Acrobat March 2021 Optional Update Windows and Mac

Bug fixes Reader & Acrobat March 2021 Optional Update Windows and Mac

 

A follow-up update to Acrobat DC, Reader DC & Acrobat/Reader 2017 Feb 2021 release for Windows & Mac 21.001.20145 Optional update, Mar 10, 2021, & 17.011.30194 Optional update, Mar 10, 2021, is available which addresses some important bug fixes that have been reported in the Feb 09, 2021 release.

 

This release is a hotfix patch for Acrobat DC, Reader DC  & Acrobat/Reader 2017 that addresses some important bug fixes and is applicable for Acrobat and Reader DC Continuous & Classic tracks.

 

Adobe recommends installing and updating the apps for Windows and Mac to the latest version of Continous track: 21.001.20145 & Classic track: 17.011.30194 as quickly as possible.


Install the updates from the help menu> select check for updates. Reboot the machine after installing the updates.

 

For detailed information about the latest update, please refer to the Release notes.

 

Bugs/Issues fixed:

 

Annotations

  • Comments missing in a shared review if done using Reader DC

PDFMaker

  • Error while saving to PDF from MS Office products

JavaScript

  • app.thermometer produces an error when it’s value is updated
Adobe Employee , Feb 25, 2021 Feb 25, 2021
Bug fixes Acrobat & Reader DC Feb 2021 Optional Update Windows and Mac

Acrobat DC Feb 25, 2021, Optional Update Windows and Mac _ Bug fixes

 

A follow-up update to Acrobat and Reader DC Feb 2021 release for Windows & Mac 21.001.20142 Optional update, Feb 25, 2021, is available which addresses some important bug fixes that have been reported in the Feb 09, 2021 release.

 

This release is a hotfix patch for Acrobat and Reader DC  that addresses some important bug fixes and is applicable for Acrobat and Reader DC Continuous track.

 

Adobe recommends installing and updating Acrobat and Reader DC for Windows and Mac to the latest version 21.001.20142, as quickly as possible.


Install the updates from the help menu> select check for updates. Reboot the machine after installing the updates.

 

For detailed information about the latest update, please refer to the Release notes.

 

Bug/Issues fixed:

 

Search

  • Not able to Find/Search text in PDF documents

 

Security-Signatures

  • 4324697: Crash on Opening a particular Signed PDF
Adobe Employee , Feb 22, 2021 Feb 22, 2021
A valid digital signature error message - Bug fix

An error message is incorrectly displayed and associated with a valid digital signature.

 

A follow-up update to Reader DC Feb 2021 release for Windows & Mac 21.001.20140 Optional update, Feb 22, 2021, is available which addresses the "An error message is incorrectly displayed and associated with a valid digital signature." bug fixe that have been reported in the Feb 09, 2021 release.

 

This hotfix patch is applicable for Reader DC Continuous track.

 

Adobe recommends installing and updating Acrobat and Reader DC for Windows and Mac to the latest version 21.001.20140, as quickly as possible.

Install the update from the help menu of Acrobat Reader> select check for updates. Reboot the machine after installing the updates.

For detailed information about the latest update, please refer to the Release notes.

Adobe Employee , Feb 17, 2021 Feb 17, 2021
Thumbnail preview of PDFs not displayed in Windows Explorer - Fix

Thumbnail preview of PDFs not displayed in Windows Explorer - Fix

 

After the Feb 9, 2021 release of Acrobat & Reader DC version 2021.001.20135, Thumbnail preview of PDFs were not displaying/generating in the Windows Explorer.

 

 

The thumbnail preview of PDFs was not displaying/generating correctly in the Windows Explorer even though the Enable PDF thumbnail previews in Windows Explorer option was selected in Edit > Preferences > General.

 

Thumbnail.png

 

 

Workaround: 

Note: This is a temporary workaround, Adobe is working to fix this issue asap.

 

  1. Quit Acrobat Reader DC if it's already running.
  2. Open the Registry Editor: Go to Run (Windows menu + R), type regedit.exe in the Open field, and then click OK.
  3. In the Registry Editor, create the following key:

 

Path: HKEY_CURRENT_USER\SOFTWARE\Adobe\Acrobat Reader\DC\AdobeViewer

Key: EULA

Type: REG_DWORD

Value: 1

 

  1. Close the Registry Editor.
  2. Open the Task Manager in Windows by doing one of the following:
    1. Right-click on the taskbar at the bottom of the screen and choose Task Manager.
    2. Press Ctrl + Alt + Delete keys on your keyboard and then choose Task Manager.

 

  1. In the Task Manager window, choose the Windows Explorer process, and then click Restart.

 

 

AnandSri_0-1613563392896.png

 

 

7. Close the Task Manager.

8. Open Windows Explorer and check the thumbnail previews of PDFs.

 

Adobe Employee , Feb 16, 2021 Feb 16, 2021
Bug fixes Reader DC Feb 2021 Optional Update Windows and Mac

Acrobat & Reader DC Feb 2021 Optional Update Windows and Mac _ Bug fixes

 

A follow-up update to Acrobat and Reader DC Feb 2021 release for Windows & Mac 21.001.20138 Optional update, Feb 15, 2021, is available which addresses some important bug fixes that have been reported in the Feb 09, 2021 release.

 

This release is a hotfix patch for Acrobat and Reader DC that addresses some important bug fixes and is applicable for Acrobat and Reader DC Continuous track.

 

Adobe recommends installing and updating Acrobat and Reader DC for Windows and Mac to the latest version 21.001.20138, as quickly as possible.


Install the updates from the help menu> select check for updates. Reboot the machine after installing the updates.

 

For detailed information about the latest update, please refer to the Release notes.

 

Bug/Issues fixed:

 

Viewer

  • An error comes up on opening PDFs in Reader when trying to open from OneDrive’s Personal Vault Folder

Sandbox

  • Unable to save PDF file to Citrix ShareFile drive
  • Unable to save digitally signed PDF to Box drive when “Enable Protected Mode at startup (Preview)” is enabled

Browser

  • Error “PDF browser plugin is missing, reinstall the application” shown on opening PDF in browser
  • Hang on connecting to Global Protect tool with error “PDF browser plugin is missing, reinstall the application” shown in the background

Printing

  •  “Choose Paper Source by PDF page size” checkbox is not working while Protected Mode is enabled

Search

  • Acrobat is not able to load the associated index with a PDF file

Installer

  • Getting Error 1722 while installing 32-bit Reader or on applying latest Reader patch

Fill & Sign

  • Reader: Nothing happens on clicking “Save a copy” button after adding a signature through Fill and Sign on a Reader extended document

Editing

  • Cell content from Excel app is getting copied as an image to the Edit app
Related communities
Acrobat
50,963 conversations
Acrobat SDK
18,349 conversations
Adobe Acrobat Online
12,678 conversations