Bug in Adobe Reader when entering text field

Community Beginner ,
Dec 03, 2020

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Hi Folks,

 

Not sure where to flag it; but maybe this forum is a good place. We are using Adobe 2020.013.20066 and all our team experience the same bug. When entering a text block using Fill & Sign; the entered text not only appears on the page where it was originally entered but it them 'appears' on random page throughot the document. When text from these incorrect pages is deleted, then it as well deletes itself from the page where the entry was done intentionally (originally). Ref. attached example.

 

This is very annoying as we rely on this functionality for professional use.

 

Can you please advise?

 

Thanks & Regards,

Krzysztof Zeb

TOPICS
Edit and convert PDFs, General troubleshooting, PDF forms

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Adobe Community Professional ,
Dec 03, 2020

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Share the PDF file.

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Community Beginner ,
Dec 03, 2020

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Hi Bernd,

 

thanks for coming back so promptly. I have just downloaded a random pdf file from the internet, and the same phenomena happens. Entries were only made on Page 2, however you can see them appearing on pages 13 and 14.

 

Can you please advise how to share a pdf file here? Can't see any obvious method. Only images and videos.

 

Thanks & Regards,

Krzysztof

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Adobe Community Professional ,
Dec 03, 2020

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Community Beginner ,
Dec 03, 2020

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Community Beginner ,
Dec 03, 2020

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Community Beginner ,
Dec 03, 2020

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HI Bernd, 

 

link to the pdf file included. As well, this thread is incorrectly marked as Solved.

 

Thanks,

Krzysztof

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Community Beginner ,
Dec 03, 2020

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I have just 'unsolved' it 🙂

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Adobe Community Professional ,
Dec 03, 2020

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I don't know why this happens. I can't see this issue on my system.

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Community Beginner ,
Dec 03, 2020

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Thanks Bernd.

 

This is clearly a system bug that requires a fix. What are the channels to make Adobe aware of that fact so patch can be issued?

 

Regards,

Krzysztof

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Adobe Community Professional ,
Dec 03, 2020

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Mmmmmm…

I received an email :

Bonjour JR Boulay,
Félicitations ! Krzysztof5C9E a marqué votre réponse comme correcte.
Le Dec 03, 2020 12:17 PM sur Acrobat Reader
Re: Bug in Adobe Reader when entering text field

 

It says that Krzysztof5C9E has marked my answer as correct.

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Community Beginner ,
Dec 03, 2020

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Yes, I have marked your suggestion about sharing pdf file as correct. Thanks for that btw!

 

However, the system marked the entire thread as resolved. As the initial question is still open, I have 're-resolved' the thread to allow someone to maybe explain  any potential work-arounds for the Adobe's bug.

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Adobe Employee ,
Dec 03, 2020

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Hi, 
You can report a possible bug on the below mentioned link
https://www.adobe.com/products/wishform.html

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