Bypass Send as Attachment/Share Prompt

New Here ,
Oct 30, 2018 Oct 30, 2018

Copy link to clipboard

Copied

Hello,

My company has recently upgraded to the new version of Adobe Acrobat Reader DC (2019.008.20074) and everytime they click the "Send as Email" button in the toolbar, they are prompted to select either "Default Email Application" or "Webmail", on the right side. After clicking Continue with "Default Email Application" selected, it then prompts whether they want to Send Link or Send Copy.

This process produces a couple more clicks and as silly as it sounds, they need to sift through/send hundreds of PDFs, causing unneeded wasted time. We have tried setting the Default email applications as the default Email Account in Edit > Preferences > Email Accounts and then clicking the  "Make Default button, but this had no change.

Question: Is there a way to bypass the two prompts so that the email draft (with attached PDF) popups up right after clicking the "Send as Email" button?

Views

695

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct Answer

Adobe Employee , Dec 20, 2018 Dec 20, 2018
Hi niclausd,   As per the issue description mentioned above, you are facing issue when trying to send pdf as an attachment, is that correct?Try the troubleshooting steps given in the following forum thread under "correct asnwer":Disable or remove Share button new to Acrobat DC Thanks,Shivam

Likes

translate

Translate

Translate
Adobe Employee ,
Dec 20, 2018 Dec 20, 2018

Copy link to clipboard

Copied

Hi niclausd,

  As per the issue description mentioned above, you are facing issue when trying to send pdf as an attachment, is that correct?

Try the troubleshooting steps given in the following forum thread under "correct asnwer":

Disable or remove Share button new to Acrobat DC

Thanks,

Shivam

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Sep 02, 2020 Sep 02, 2020

Copy link to clipboard

Copied

No, I can't imagine that's what they wanted. How do you stop all the unnecessary pop ups when you click the email button? It used to be that you clicked the email button and it just opened an email with the PDF attached. Now, there are so many extra clicks. Is there a way to bypass those and bring back the old functionality?

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines