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When printing PDF files, I am unable to change the orientation of printing. I can only print in "landscape" orientation although the print dialogue is set to "portrait". the printer settings are correct and I have downloaded the latest printer driver. All other files print correctly.This problem has only arisen in the last few days. Prior to that it was ok.
Thanks your reply.
After many hours the problem existed in the printer settings but was not obvious. It has been resolved.
Mauricw
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Hi mauriced84455894​,
Try following steps and see if that resolves the issue:
1- Assuming you have Acrobat Reader DC installed on the machine, try checking update for Reader, launch Reader>Help menu>select Check for Updates.
2- Restore preferences, visit this link on how to restore preferences: How to reset Preference settings in Acrobat.
Could you please let me know the application you are trying to print from- Reader/ Acrobat ?
What is the version of the application?
Is this happening with a specific pdf file or with all the files you are printing?
Which Operating System you have on the machine-Windows/Mac?
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Thanks your reply.
After many hours the problem existed in the printer settings but was not obvious. It has been resolved.
Mauricw
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Glad to know that the issue has been fixed.
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Maurice:
Which steps did you take to solve the problem?
I currently have an HP Office Jet Pro 8710 printer and have not found a solution when trying to print using Adobe Acrobat Reader DC.
Plus, my printer firmware is apparently incompatible.