Can't add videos on acrobat dc

New Here ,
Feb 13, 2021

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I don't know if anyone else has this issue, I use a Windows 10 laptop and I have been trying to attach video files in my PDFs. When I browse through my files and attach the video, in the corner it would say 'click to activate' and when I do, it automatically force closes Acrobat DC every single time. For some reason I can't add video files? I have the latest version - version 21.0

The video files I'm trying to add are .mp4

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Crash or freeze, General troubleshooting, How to, Windows

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