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Can´t Open Documents in PDF with the PDF Viewer/Reader in MS OneDrive Safe (special Folder)

New Here ,
Nov 11, 2019

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Hello dear Community,

 

i´ve got a serios Problem.

 

When i copy a PDF Docoument in the MS OneDrive Cloud in the Safe Folder then i can´t open these Documents with the Acrobat Reader DC. The error Message is like: An error occured, you can´t open this Document.

I tested it also with my Acrobat PRO DC because i have a Membership and it works.

If i take an PDF in an other folder in MS OneDrive Cloud than it work with both programms.

 

The problem occurs when i use Adobe Reader with MS One Drive Safe (Special Folder). I use for everything the Reader and when i need it i use the Acrobat PRO DC. I want too use the thin Reader for Reading purposes in the front.

 

I woul be appreciated if someone coul help me, because the german callcenter employee was really unpolite and shut the telefone because she couldnt believe, that the Adobe Reader ist for Reading purposes for free.

 

Please help me with these kind of CallCenter employees where i can´t solve my problem.

 

Thanks a lot

 

Kind Regards

 

 

Topics

General troubleshooting, View PDF, Windows

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Can´t Open Documents in PDF with the PDF Viewer/Reader in MS OneDrive Safe (special Folder)

New Here ,
Nov 11, 2019

Copy link to clipboard

Copied

Hello dear Community,

 

i´ve got a serios Problem.

 

When i copy a PDF Docoument in the MS OneDrive Cloud in the Safe Folder then i can´t open these Documents with the Acrobat Reader DC. The error Message is like: An error occured, you can´t open this Document.

I tested it also with my Acrobat PRO DC because i have a Membership and it works.

If i take an PDF in an other folder in MS OneDrive Cloud than it work with both programms.

 

The problem occurs when i use Adobe Reader with MS One Drive Safe (Special Folder). I use for everything the Reader and when i need it i use the Acrobat PRO DC. I want too use the thin Reader for Reading purposes in the front.

 

I woul be appreciated if someone coul help me, because the german callcenter employee was really unpolite and shut the telefone because she couldnt believe, that the Adobe Reader ist for Reading purposes for free.

 

Please help me with these kind of CallCenter employees where i can´t solve my problem.

 

Thanks a lot

 

Kind Regards

 

 

Topics

General troubleshooting, View PDF, Windows

Views

18

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

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