Can't open PDF file

New Here ,
Nov 15, 2020

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Hi, i got the attached error message when I tried opening up one of my pdf files. Pls help.

 

Ethan98BC_0-1605509277335.png

 

Thank you.

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Most Valuable Participant ,
Nov 16, 2020

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It probably damaged as the message says, and lost if you don't have a backup/

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New Here ,
Nov 16, 2020

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Your reply is not true.  This issue started today with all my PDF files and most were downloaded via Firefox not email.  When I uninstall Acrobat reader it said to close NVIDIA Geforce overlay so now I'm wondering what does that have to do with the Acrobat reader. 

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Most Valuable Participant ,
Nov 16, 2020

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Thanks for calling me a liar. Good luck with getting help online.

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Adobe Community Professional ,
Nov 16, 2020

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It doesn't matter how you got those files, the messages lines out that they are damaged. E-Mail is only the most common way to get damages PDFs. If you*re suddenly facing this problem suddenly with multiple PDFs you possibly may have a problem with your computers hard drive.

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Vera5C1E LATEST
New Here ,
Nov 16, 2020

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Same here, x2 laptops and x3 phones at work have this issue today, I had to reselect Adobe as the default pdf opener. It has now happened to my phone. Going to go look in settings. Good luck. 

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