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Can't Open Reader or Any PDF

New Here ,
Apr 30, 2020 Apr 30, 2020

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Hi, I finally bit the bullet a couple of days ago and started using OneDrive as a way to access my docs from anywhere. Immediately upon setting it up and moving my docs to the cloud, I have been unable to open any PDF on my laptop. I tried opening multiple files (to rule out file corruption as an issue) and nothing happens. Nada. No little wheel, no error message, nothing.  Same deal if I try to open Acrobat Reader DC itself.  I also have no 'Open with' right button options available so opening online (I use Chrome) isn't a work-around.

 

I did follow a solution post on this forum from last year which advised 1) install the Adobe cleaner;  2) Remove the program; 3) Reboot and install a fresh copy from Adobe - Adobe Acrobat Reader DC Distribution.  Unfortunately didn't work.  Zero change to my situation.

 

Could the problem be with Windows 10 / OneDrive itself?  That was my gut feel (I don't believe in coincidences) but I remember having a PDF problem years ago, calling Microsoft, them insisting it was definitely an Adobe problem and yep.  Turned out to be a Microsoft problem.  Just lining my ducks up with you guys before I call MS.

 

Thanks in advance for any help you can provide,

Damian  

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PDF and browsers , View PDF , Windows

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New Here ,
May 01, 2020 May 01, 2020

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Hmm.... Okay. Foxit it is. See ya.

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