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Can't print in black and white on a form

New Here ,
Jan 17, 2020

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I have a macbook pro and an epson xp-610.  All of a suddent when printing out a form it won't allow me to print in black and white even though I have selected print in greyscale/black and white.  I have adobe acrobat reader dc 2019

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Mac, PDF forms

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Can't print in black and white on a form

New Here ,
Jan 17, 2020

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I have a macbook pro and an epson xp-610.  All of a suddent when printing out a form it won't allow me to print in black and white even though I have selected print in greyscale/black and white.  I have adobe acrobat reader dc 2019

Topics

Mac, PDF forms

Views

68

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Amal. LATEST
Adobe Employee ,
Jan 17, 2020

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Hi Suzannel

 

We are sorry for the trouble. As described you are unable to print in black and white on a form

 

Would you mind sharing more information about the issue you are experiencing for a better understanding? Are you getting any error message when you try to print? does the document prints in coloured after you try to print in Balck and white?

Is this a behavior with a particular PDF file or with all the PDFs?

 

Make sure you have the latest version of the Adobe Acrobat Reader DC. Go to Help > Check for Updates.

 

Also, check for any updates for the printer driver and firmware and try updating them and check 

 

Let us know if that works for you

 

Regards

Amal

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