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Can't print specific kind of PDF - Security Issue?

New Here ,
Mar 17, 2019

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Hi,

Updated to DC as required for an online service. All other PDFs are working fine except for this one. Using Google Chrome, PDF is enabled and Adobe plugin is also installed for Chrome. The PDF downloads, when opened a message box pops up stating there is a security setting. The only options is to select OK and then the PDF closes. I can't figure out how to allow this to open.

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Can't print specific kind of PDF - Security Issue?

New Here ,
Mar 17, 2019

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Hi,

Updated to DC as required for an online service. All other PDFs are working fine except for this one. Using Google Chrome, PDF is enabled and Adobe plugin is also installed for Chrome. The PDF downloads, when opened a message box pops up stating there is a security setting. The only options is to select OK and then the PDF closes. I can't figure out how to allow this to open.

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Mar 17, 2019 0
Most Valuable Participant ,
Mar 17, 2019

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Chrome doesn’t use Acrobat Reader to open files. Try opening the file directly in Reader instead.

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Mar 17, 2019 1
Most Valuable Participant ,
Mar 17, 2019

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If that doesn’t help please give us the complete words of the security message, exactly.

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Mar 17, 2019 0
New Here ,
Mar 17, 2019

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The attachment is downloaded. This is the message I'm getting.

A pop up box says the following: Warning: Javascript. Network Error - Printing was interupted. Please try again. NotAllowedError. Security settings prevent access to this property or method"

Behind this box. at the top, jsut below the tool bar, a yellow message comes up which I cannot select. It says "Some features have been disabled to avoid potential security risks."

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Mar 17, 2019 0