Can't select block of text

Community Beginner ,
Jul 29, 2015 Jul 29, 2015

Copy link to clipboard

Copied

I have updated to Adobe Acrobat DC and can no longer select blocks of text in pdfs. I have the select tool active, I am trying to select a whole sentence to highlight. I am using a pdf in which I have previously been able to perform this function. I am trying to place the curser at beginning of sentence and drag to the end of the sentence to select whole sentence before I highlight it.  I can no longer do this WHY? It's driving me mad.

Hoping someone can help

Views

57.7K

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct Answer

New Here , Jan 25, 2018 Jan 25, 2018
Hi AllI had exactly the same problem but I believe I found a solution!Windows 10 64-bit,  Adobe Reader DCProblem: I suddenly discovered that could not use the cursor to drag cursor over text within a PDF either. This prevented me from, e.g., highlighting, selecting and inserting a digital signature (which is executed by drag command).And yes:   Select tool ACTIVATED.  Copy text ALLOWED in document security settings.For weeks I tried all kinds of things - reinstalling, repairing. What bugged me i...

Likes

translate

Translate

Translate
Adobe Employee ,
Jul 30, 2015 Jul 30, 2015

Copy link to clipboard

Copied

Hey lindad34092833,

We would help you definitely.

I suppose you are using Acrobat Reader DC and not Acrobat software as both are different software.

Also, confirm that you have selected the Select tool sc33.pngand not hand tool for the same.

Right-click anywhere in the PDF document and choose Select Tool, you must be able to select the text again.

Please ensure that you are trying to select the original text and not the images of text which cannot be selected.

Try repairing Reader from the Help menu and check.

If the issue persists, try uninstalling and reinstalling Adobe Reader DC version from the below mentioned link:

Adobe Acrobat Reader DC Install for all versions

Let me know how it goes.

Regards,

Anubha

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jul 30, 2015 Jul 30, 2015

Copy link to clipboard

Copied

Thank you. I am using adobe acrobat Reader DC. I have uninstalled it and reinstalled it already.  I am using the select tool which looks like an arrow, and not the hand tool. I have tried moving from the select tool to the hand tool and back again to make sure it is definately in the select mode.

I am trying to select the original text and not a picture of the text.  I have double checked this in a number of pdfs and have tried to use select in freshly downloaded pdfs as well as pdfs I have saved on my computer.  The saved pdfs I used were ones where I had already selected and highlighted in my older version of reader, but can no longer

Linda

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jul 30, 2015 Jul 30, 2015

Copy link to clipboard

Copied

Hi lindad34092833,

Can you share a link to the file so that we can replicate the same at our end?

Moreover, Are you able to select and highlight text in other pdf files or do you face the same issue?

Regards,

Rahul

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jul 30, 2015 Jul 30, 2015

Copy link to clipboard

Copied

I have the same issue with every psf file I try to highlight. I study and read/highlight lots of PDFs. Since AR DC I havene't been able to. I can double click on one word at a time and highlight this, but you may appreciate this is far too slow for my purposes.

I have the pdf saved on my computer and can't seem to paste it in to here. How do I do that?

I'm not sure that you will be able to open this link, you may need special permissions

Individual differences in ideological attitudes and prejudice: Evidence fro...: EBSCOhost

Linda

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Jul 31, 2015 Jul 31, 2015

Copy link to clipboard

Copied

What is your operating system?  What is your Reader DC version?

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jul 31, 2015 Jul 31, 2015

Copy link to clipboard

Copied

Windows home premium 7

2015 Release, Version 2015.008.20082

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Most Valuable Participant ,
Jul 31, 2015 Jul 31, 2015

Copy link to clipboard

Copied

Go to Edit - Preferences - General and make sure that "Touch Mode" is set to "Never".

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jul 31, 2015 Jul 31, 2015

Copy link to clipboard

Copied

Tried that, it made no difference

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jul 31, 2015 Jul 31, 2015

Copy link to clipboard

Copied

Note for old players!  Found out today that the insert key on my laptop had been deselected, selected it and problem solved. (Computers no longer have any indicators that insert is on or off).

Do I feel silly? A small amount.

Thank you to all who tried to solve my problem, much appreciated.

It was this simplest of solutions. Occam's Razor comes to mind.

Linda

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 18, 2019 Dec 18, 2019

Copy link to clipboard

Copied

Thank you so much for sharing this!

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jul 31, 2015 Jul 31, 2015

Copy link to clipboard

Copied

It's stopped again. Maybe it's something wrong with my hardware?

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 17, 2016 Mar 17, 2016

Copy link to clipboard

Copied

The "insert" key worked for me.  Thanks a lot.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 17, 2016 Mar 17, 2016

Copy link to clipboard

Copied

No, it stopped again.  "insert' key is no longer working.

Solution:  install "Foxit pdf reader" ... unfortunately.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 07, 2016 Jun 07, 2016

Copy link to clipboard

Copied

Hi all
I've got the same issue, I'am using windows 10 64 bit, French version for Adobe reader DC.

We are in June 2016 and it is not solved yet, hey Adobe team ! ?

Regards

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 10, 2016 Sep 10, 2016

Copy link to clipboard

Copied

Yep. Sept 2016 and still no fix. Adobe Reader isn't a super high tech program. There's not a lot of things you can do with it. But there's not a lot of things you NEED to do with it. However, one VERY important thing is to be able to select text from the PDF document! Without this function this software is USELESS to me. I have invested in another reader (that edits as well).

What the heck!?

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 26, 2016 Sep 26, 2016

Copy link to clipboard

Copied

I too have had to give up on Adobe Acrobat DC after a frustrating session trying to select a block of text. I've switched to foxit.

The weird thing is that sometimes I can select blocks of text, but most times I can't. For example, I opened a pdf just now and was able to select a block of text with my mouse over 2-3 lines no problem after the pdf had been opened 10 minutes.. But I tried again a couple seconds later and suddenly it's gone back to being unable to select any text (by clicking and dragging the mouse cursor). No changes were made to any settings or options. No toobar icons were clicked. It just suddenly stopped working. I can select a word or a whole line by double-clicking, but that's no good for my needs.

I'm using a WIndows 10 PC. Never had this problem on WIndows 8 with earlier versions of Acrobat.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 04, 2017 May 04, 2017

Copy link to clipboard

Copied

I believe it's the security settings of the document.  I can select text on many but others like Google I can't select any.  You will have to check the properties of the document

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 13, 2017 Dec 13, 2017

Copy link to clipboard

Copied

I also can't select blocks of text using the select tool in Reader. This is a new problem. The PDF was created from a Word document, so it wasn't scanned. What to do?

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 25, 2018 Jan 25, 2018

Copy link to clipboard

Copied

Hi All

I had exactly the same problem but I believe I found a solution!

Windows 10 64-bit,  Adobe Reader DC

Problem: I suddenly discovered that could not use the cursor to drag cursor over text within a PDF either. This prevented me from, e.g., highlighting, selecting and inserting a digital signature (which is executed by drag command).

And yes:   Select tool ACTIVATED.  Copy text ALLOWED in document security settings.

For weeks I tried all kinds of things - reinstalling, repairing. What bugged me is that it DID work correctly at first on a brand new Windows 10 laptop. My other Windows 7 laptop was unaffected. I had to move to the other laptop to be able to perform the functions. Frustrating.

Today, however, I found an option here:

Edit > Preferences > Security (Enhanced) > Sandbox protections

Enable Protected Mode at startup

UNCHECK this box, close Reader DC and reopen. Voila, drag function (and all its dependent commands) restored.

I hope it works for you, and that it works for all other users who have asked  a similar question on this forum, e.g. cannot select, cannot highlight, cannot copy text, cannot drag cursor, cannot insert digital signature, unable to digitally sign PDF

Good luck

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jul 28, 2019 Jul 28, 2019

Copy link to clipboard

Copied

Well, that indeed seems to fix it. Security feature crippling functionality - not good, Adobe! I'd file it as a bug to be handled.

I found out that I cannot use protected view anyway, due to some nondescript compatibility issues (link to the explanation doesn't work)

So I figure I have to switch all these features off. Send me bugged PDFs now .

Henrik

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 23, 2019 Sep 23, 2019

Copy link to clipboard

Copied

How can this issue be fixed if using Adobe Acrobat Pro DC instead of Reader?

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 11, 2020 Jun 11, 2020

Copy link to clipboard

Copied

Thankyou, thankyou, thankyou jonk.  You absolute star!  I've been getting so frustrated with this, as your clearly were.  Nothing fixed it - until your solution.  Why on earth does the default setting prevent you from highlighting text...?

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 15, 2019 May 15, 2019

Copy link to clipboard

Copied

Hi

I know this a late post but today I got the solution. If we apply through the edistrictit website report received in .do format. do

1     download the file

2     open it in adob reader

then you can select it

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jul 12, 2019 Jul 12, 2019

Copy link to clipboard

Copied

@jonk29052914 JAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA that fixed my issue, been frustrated with it for months !

Hahahaha, thanks !

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines