Cannot Copy/Move the document

New Here ,
Nov 10, 2020

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Hello.

Everytime I try to move a Document it says: "This Document is still in use."

(- freely translated, I'm German - )

PDF Reader is closed.. 

A Reboot did not help. 

 

thank you in advance 🙂

Lars

 

 

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General troubleshooting, Windows

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Most Valuable Participant ,
Nov 10, 2020

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If it's Windows, make sure you are not viewing the preview in File Explorer.

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Lars-- AUTHOR
New Here ,
Nov 10, 2020

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Mh okay..

and if I want to use the preview ? 

On other Windows PCs it workes well.. 

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Most Valuable Participant ,
Nov 10, 2020

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Turn the preview back on when you have finished, if you like.

This problem has been around for many years, affecting some PCs. Nobody seems to know why.

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