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Cannot install Reader: "Newer Version Already Installed"

Community Beginner ,
Jan 31, 2020

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I did some cleanup on my Windows 10 computer and obviously deleted the wrong file somewhere because Reader stopped working. It wouldn't even let me uninstall it, so I deleted the folders manually (I didn't touch the registry) and tried reinstalling.

 

"Cannot install Adobe Reader - Newer Version Already Installed"

 

So I checked previous answers on the forums, and I've tried each of these things, attempting another download/install after each.

 

1. Running the cleanup tool, which said it worked successfully. Tried install, same error.

 

2. Verifying that I have all Windows 10 updates, which I do.

 

3. Manually updating my Visual C++ per the "error 1722" help page, by renaming my msvc?120.dll files and downloading the Visual C++ update.  Tried install, same error.

 

This is super frustrating. Any suggestions? Right now I have to use Foxit for everything and I'm not really a fan of that program.

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Install update and subscribe to Acrobat

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Cannot install Reader: "Newer Version Already Installed"

Community Beginner ,
Jan 31, 2020

Copy link to clipboard

Copied

I did some cleanup on my Windows 10 computer and obviously deleted the wrong file somewhere because Reader stopped working. It wouldn't even let me uninstall it, so I deleted the folders manually (I didn't touch the registry) and tried reinstalling.

 

"Cannot install Adobe Reader - Newer Version Already Installed"

 

So I checked previous answers on the forums, and I've tried each of these things, attempting another download/install after each.

 

1. Running the cleanup tool, which said it worked successfully. Tried install, same error.

 

2. Verifying that I have all Windows 10 updates, which I do.

 

3. Manually updating my Visual C++ per the "error 1722" help page, by renaming my msvc?120.dll files and downloading the Visual C++ update.  Tried install, same error.

 

This is super frustrating. Any suggestions? Right now I have to use Foxit for everything and I'm not really a fan of that program.

Topics

Install update and subscribe to Acrobat

Views

204

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Community Beginner ,
Feb 12, 2020

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