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Cannot install Reader: "Newer Version Already Installed"

Community Beginner ,
Jan 31, 2020 Jan 31, 2020

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I did some cleanup on my Windows 10 computer and obviously deleted the wrong file somewhere because Reader stopped working. It wouldn't even let me uninstall it, so I deleted the folders manually (I didn't touch the registry) and tried reinstalling.

 

"Cannot install Adobe Reader - Newer Version Already Installed"

 

So I checked previous answers on the forums, and I've tried each of these things, attempting another download/install after each.

 

1. Running the cleanup tool, which said it worked successfully. Tried install, same error.

 

2. Verifying that I have all Windows 10 updates, which I do.

 

3. Manually updating my Visual C++ per the "error 1722" help page, by renaming my msvc?120.dll files and downloading the Visual C++ update.  Tried install, same error.

 

This is super frustrating. Any suggestions? Right now I have to use Foxit for everything and I'm not really a fan of that program.

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correct answers 1 Correct answer

Community Beginner , Feb 12, 2020 Feb 12, 2020
Community Beginner ,
Feb 12, 2020 Feb 12, 2020

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New Here ,
Jul 27, 2023 Jul 27, 2023

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C:\Program Files\Common Files\Adobe\Acrobat\Setup\{AC76BA86-1033-1033-7760-BC15014EA700}

- Then double click on "AcroPro" which is the Windows Installer Package filetype. 

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