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Cannot print when Acrobat Reader is embedded in another application

New Here ,
Nov 10, 2020 Nov 10, 2020

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Hi,

when we try to print out a document in an embedded Acrobat Reader, I can click on the print button but nothing happens. Can anyone confirm that problem?

 

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Adobe Employee ,
Nov 15, 2020 Nov 15, 2020

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Hi There,

 

Thanks for reporting the issue here.

Seems like issue could be Acrobat Reader been blocked by the application or Anti-Virus here.

Can you share more details regarding the same here? Like what version, OS and application are you facing the issue with.

 

Regards,

Swapnil Srivastava

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New Here ,
Nov 18, 2020 Nov 18, 2020

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Hello,

we testet it on Windows 10 with Applications ELO and SAP. Both result in the same thing. I can press the print button, but nothing happens then. Notice: The print button is NOT greyed out - printing is possible.

 

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