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cannot save pdf file: error : the document could not be saved. there was a problem reading this docu

New Here ,
Aug 24, 2020

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when i try to save a pdf file i get an error:

the document could not be saved. there was a problem reading this document (110)

please help. thanks.

 

adobe acrobat reader dc

continuous release | version 2020.012.20043

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General troubleshooting

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cannot save pdf file: error : the document could not be saved. there was a problem reading this docu

New Here ,
Aug 24, 2020

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when i try to save a pdf file i get an error:

the document could not be saved. there was a problem reading this document (110)

please help. thanks.

 

adobe acrobat reader dc

continuous release | version 2020.012.20043

Topics

General troubleshooting

Views

51

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Translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Aug 25, 2020

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Hi Ajit,

 

Thank you for reporting the issue.

 

As per your description, the error appears when you try to save the PDF. Is it an issue with a particular PDF?

Would you mind sharing that file with us so we can replicate the issue on our end? You may upload the file to Document Cloud (https://documentcloud.adobe.com/link/home/) and share the link to file with us here.

Are you opening the PDF from a website or it is saved on your machine?

Please share the OS version on the machine.

 

We will be waiting for your response.

Let us know if you need any help.

 

Thanks,

Meenakshi

 

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Ajit5E79 LATEST
New Here ,
Aug 26, 2020

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Hi,

 

Thanks for the quick reply. I searched the web and was able to get a solution to save without errors.

The solution was:

 

  • Open document in Foxit Reader and save it.

 

After I do that I can open, annotate and save the document in Adobe Acrobat reader DC without errors.

 

Any way here is the information you had requested:

 

  • The problem occurred only for one particular pdf file
  • OS: Windows 10 Home
  • The document is stored on my hard drive. (not in the cloud or website)

 

Thanks

Ajit Deo

 

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