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Cannot use Acrobat 2017 on new computer

New Here ,
Sep 10, 2020 Sep 10, 2020

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My computer failed last week and I had a new one built.

My hard drive was cloned but now my Acrobat 2017 is not working. When I try to use it, it thinks I'm using the paid version of DC and says the serial number is not valid.

 

Help please.

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General troubleshooting

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LEGEND ,
Sep 10, 2020 Sep 10, 2020

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You can't clone Adobe software. Well, you can, but the licensing won't work. Did you reinstall it at all, or is this just a copy of the old disk? Please explain "thinks I'm using the paid version of DC and says the serial number is not valid." -- Acrobat 2017 is a paid product with a serial number. Acrobat DC is a paid product but has no serial number.

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