Cannot work with Acrobat Reader DC after upgrade

[RTajax]

Hi, I use MacOS Mojave version 10.14.6

and cannot open Reader anymore since a few days, maybe because of an update

I reinstalled the latest version of Reader DC seveal times, but everytime I open the program hangs for minutes until I force stop it.

I read about Macos installing issues with DC, but my isssue is about opening after successful installation

anybody?

[Moving from generic Start/Help forum to the specific Program forum... Mod]
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[Amal.]

Hi RTajax

We are sorry for the delay in response. I hope you would be able to fix it by now. If the issue still persists please try the following steps and see if that helps

• Remove the application using the Acrobat Cleaner Tool - https://labs.adobe.com/downloads/acrobatcleaner.html
• Reboot the computer
• Reinstall the application using the link - https://helpx.adobe.com/in/download-install/kb/download-install-acrobat-subscription.html

Let us know how it goes

Regards

Amal