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Cannot work with Acrobat Reader DC after upgrade

New Here ,
Jan 21, 2020

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Hi, I use MacOS Mojave version 10.14.6

and cannot open Reader anymore since a few days, maybe because of an update

 

I reinstalled the latest version of Reader DC seveal times, but everytime I open the program hangs for minutes until I force stop it.

 

I read about Macos installing issues with DC, but my isssue is about opening after successful installation

anybody?

 

[Moving from generic Start/Help forum to the specific Program forum... Mod]
[To find a forum for your program please start at https://community.adobe.com/]

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Cannot work with Acrobat Reader DC after upgrade

New Here ,
Jan 21, 2020

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Hi, I use MacOS Mojave version 10.14.6

and cannot open Reader anymore since a few days, maybe because of an update

 

I reinstalled the latest version of Reader DC seveal times, but everytime I open the program hangs for minutes until I force stop it.

 

I read about Macos installing issues with DC, but my isssue is about opening after successful installation

anybody?

 

[Moving from generic Start/Help forum to the specific Program forum... Mod]
[To find a forum for your program please start at https://community.adobe.com/]

Topics

Crash or freeze

Views

62

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Amal. LATEST
Adobe Employee ,
Jan 30, 2020

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Hi RTajax

 

We are sorry for the delay in response. I hope you would be able to fix it by now. If the issue still persists please try the following steps and see if that helps

 

 

Let us know how it goes

 

Regards

Amal

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