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Color Rendering problem

Community Beginner ,
Jan 30, 2020 Jan 30, 2020

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My Acrobat Reader started display colors wrong. 

acrobat_color_problems.jpg

As u can see in the screenshot, the colors are too oversaturated in Acrobat reader. I'm working for many years in the same conditions, didn't happen before. I don't know even if it is because of a Windows update or Acrobat update but can't get color accuracy anymore.

System: Windows 10 Pro, version:1909

Acrobat: Latest Acrobat Reader DC

Display: BenQ SW2700PT Wide gamut display, always calibrated with i1 Pro.

 

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General troubleshooting , View PDF , Windows

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correct answers 1 Correct answer

Community Beginner , Jan 30, 2020 Jan 30, 2020

SOLVED:

Just changed resolution at preferences from custom to use system settings and colors are perfect now.
Edit >preferences >page display >resolution >use system settings

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Community Beginner ,
Jan 30, 2020 Jan 30, 2020

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SOLVED:

Just changed resolution at preferences from custom to use system settings and colors are perfect now.
Edit >preferences >page display >resolution >use system settings

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Community Beginner ,
Mar 02, 2020 Mar 02, 2020

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I am having the same problem but your solution didn't help. Anyone with the same issue?

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Participant ,
Mar 26, 2020 Mar 26, 2020

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Hi,

 

I am having a similar problem, see thread here:

https://community.adobe.com/t5/acrobat-reader/problem-with-color-management-wide-gamut-monitor/m-p/1... 

 

Changing the above mentioned setting did not help?

 

Thanks, any input greatly appreciated.

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Community Beginner ,
Mar 26, 2020 Mar 26, 2020

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Unfortunately not. I have been contacted by support and asked to send the PDF file but haven't been contacted yet....

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Participant ,
Mar 26, 2020 Mar 26, 2020

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Hi!

Something strange going on here! I have made a separate thread for this problem also:

https://community.adobe.com/t5/acrobat-reader/problem-with-color-management-wide-gamut-monitor/m-p/1... 

 

And I have made a couple of posts in this thread:

https://community.adobe.com/t5/acrobat-reader/does-acrobat-reader-support-color-management-systems/m... 

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