Comments Disappeared!

New Here ,
Feb 25, 2020

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Someone I know made tons of comments on PDF's over months using Adobe Acrobat Reader DC; she checked that the comments were saved (i.e., they appeared after closing/re-opening the document, many times). Today, all her comments on her files are gone. Any ideas???

 

PS. Version latest, 20.006.20034.

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Comment markup and annotate, Edit and convert PDFs

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New Here ,
Jan 25, 2021

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I have had the same issue twice, last week & today

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