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Current version of PDF Reader & Pro for Mac cannot open a link to a word document

New Here ,
Sep 18, 2019

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Has anyone else experienced this problem. We have standard PDF documents with links to open Word documents. This has worked for many years but when a user upgraded to the current version of Acrobat Pro the links stopped working. Link - Menu action Open File (local file). Inspecting the link shows : file:///Users/csa09/Desktop/Diskbuild/CTW3.doc The only workaround I have found was uninstall Pro and Reader then install reader AdbeRdr1011_EN_US.dmg. All links worked first time on the old version, NO it is not affected by the Preferences/Trusts settings. Fresh install of current Acrobat reader reintroduced the problem with no settings changes. I suspect the problem is the link's "file.///" trying to open the work document in a browser? (Suggestion from a mac expert).

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Current version of PDF Reader & Pro for Mac cannot open a link to a word document

New Here ,
Sep 18, 2019

Copy link to clipboard

Copied

Has anyone else experienced this problem. We have standard PDF documents with links to open Word documents. This has worked for many years but when a user upgraded to the current version of Acrobat Pro the links stopped working. Link - Menu action Open File (local file). Inspecting the link shows : file:///Users/csa09/Desktop/Diskbuild/CTW3.doc The only workaround I have found was uninstall Pro and Reader then install reader AdbeRdr1011_EN_US.dmg. All links worked first time on the old version, NO it is not affected by the Preferences/Trusts settings. Fresh install of current Acrobat reader reintroduced the problem with no settings changes. I suspect the problem is the link's "file.///" trying to open the work document in a browser? (Suggestion from a mac expert).

Views

32

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

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