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Default Email Settings in Adobe Reader DC

New Here ,
Jun 05, 2019

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Would like to make my Microsoft Office 365 Outlook Mail as my default email.  Please advise of the proper Incoming (IMAP) and Outgoing (SMTP) settings.  I can set a default outlook mail account but it goes to the Web Mail - hope to set it up so it uses my Office 365 Outlook Mail account.  Please advise.   Thanks.

C.D. Reavis

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Default Email Settings in Adobe Reader DC

New Here ,
Jun 05, 2019

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Would like to make my Microsoft Office 365 Outlook Mail as my default email.  Please advise of the proper Incoming (IMAP) and Outgoing (SMTP) settings.  I can set a default outlook mail account but it goes to the Web Mail - hope to set it up so it uses my Office 365 Outlook Mail account.  Please advise.   Thanks.

C.D. Reavis

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Jun 05, 2019 0
Adobe Employee ,
Jul 25, 2019

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Hi C.D. Reavis,

We apologize for the delay in response to your query.

As mentioned above, you are willing to add your Outlook as an default email to send document as attachment in Adobe Reader. But it goes to the web mail. What does it mean by it goes to the web mail? Do you mean to say when yo click on Attach to Email, it redirects to the web URL rather than opening your Outlook email client?

If you are still looking for the resolution, then you may try the following troubleshooting steps-

1- For email client, IMAP and SMTP settings will be provided by your email service provider. You can look here: POP, IMAP, and SMTP settings for Outlook.com - Outlook

2- While adding Outlook under Edit>Preferences>Email account you would require to fill all the information.

3- If it still doesn't work, then try the suggestion given here:  Default email application (unknown)  and set up your Outlook again.

4- When nothing works, as workaround you can try removing and reinstalling Adobe Reader. Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

Let us know if it still doesn't work

And if you have managed to find the solution, then please do share your findings with us.

Thanks,

Akanchha

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