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Default Zoom Level Not Working in version 2019.008.20074

New Here ,
Oct 14, 2018 Oct 14, 2018

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As the title says, I noticed the Default Zoom Level is Not Working in version 2019.008.20074.  I have gone to edit>preferences>>page display>Zoom to 100% and it's still opening documents at 175%.  Please fix Adobe!  This used to work before version 2019.

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correct answers 1 Correct answer

Adobe Employee , Nov 21, 2018 Nov 21, 2018

Hi Trailblazer,

Sorry for the delay in response.

Adobe Acrobat official update (19.008.20080) containing the fix for this issue is now available. The application should have been updated automatically, if it didn't then you may trigger the update manually by opening the application and going to Help > Check for Updates

You can also install the latest patch through- Release Notes | Adobe Acrobat, Reader

Let us know if it still doesn't fix.

Regards,

Akanchha

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Adobe Employee ,
Oct 17, 2018 Oct 17, 2018

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Hi Trailblazer,

The steps mentioned above, (to set the zoom level) are absolutely correct. What you are looking for can be achieved easily, just make sure that you are have the following preferences settings enabled-

1- Open PDF in Adobe Reader

2- Edit>preferences>>page display>Zoom to 100%

3- Preferences>Document> Check "Restore last view settings when reopening document">OK

This would help you opening the document at 100% view further.

Regards,

Akanchha

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New Here ,
Oct 20, 2018 Oct 20, 2018

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This does NOT work.  I have the page display zoom set to 100% AND the Restore last view settings when reopening document checked and PDFs are STILL opening at 175%!!! This is a bug in the latest version and this has to be submitted to the developers.

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Adobe Employee ,
Nov 21, 2018 Nov 21, 2018

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Hi Trailblazer,

Sorry for the delay in response.

Adobe Acrobat official update (19.008.20080) containing the fix for this issue is now available. The application should have been updated automatically, if it didn't then you may trigger the update manually by opening the application and going to Help > Check for Updates

You can also install the latest patch through- Release Notes | Adobe Acrobat, Reader

Let us know if it still doesn't fix.

Regards,

Akanchha

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New Here ,
Aug 05, 2019 Aug 05, 2019

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Still not fixed (2019.012.20034 for OSX), Akki.

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Community Beginner ,
Feb 10, 2020 Feb 10, 2020

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Hi Akki_24,

I've updated my Acrobat. It still doesn't work.


Here is the case: I have the same image in .jpg and PDF. I've set actual size (100%). Nevertheless the displayhed size in the PDF doesn't match the .jpg (300x600 px).

This is not a problem in the software setup. But, in myu experience, a bug in the Acrobat reader. I'm designer of a large corporation, and this minor issue is a dalily issue to deal with. It would be great to fix it. I'm attaching a screeshot. I'd be glad to help providing more information, if required.

Looking forward to know more.Screenshot 2020-02-10 at 16.14.09-.jpg

Miguel

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New Here ,
Apr 28, 2020 Apr 28, 2020

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Would it be great if the “Default Layout and Zoom” setting under Page Display, actually set the default layout and zoom?


I have the same problem with version 2019.010.20098. I want the default to be “Fit Page” and that’s what I have selected but the default is always going to be “Fit width.” When I first open a document, it opens on “Fit Page,” but then I hit a bookmark and BAM, it’s on “Fit Width.” I use the icon or the view tab to switch to “Zoom to Page Level.” It stays there while scrolling but the next time I hit another bookmark, even though I’m in the same document, BAM – it’s back to fit width. No matter what I do, it’s back to fit width.


In the Adobe universe, “default” must have a different meaning than it does in English speaking world.

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Community Beginner ,
Dec 10, 2021 Dec 10, 2021

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12/10/21

This is the most recent post/update that I can locate...

I have exactly the same issue w/my work PC.

It does/will -NOT- work!!!!

No matter what steps taken; 

 

"1- Open PDF in Adobe Reader

2- Edit>preferences>>page display>Zoom to 100%

3- Preferences>Document> Check "Restore last view settings when reopening document">OK"

Or-

"edit>preferences>>page display>Zoom to 100% "

 

Nothing will keep the setting as a new default. 

Whichever it is set when I open a doc, no changes will "SET" as a new default. 

 

This has been this way for a very long time, and is a CONSTANT waste of time and energy.

 

Today I went through 40-some different documents, and for every-single-one. . . . it opens up small, I zoom into 400% to see the needed items, I do the work needed form that page, close the document, double cliock on the next one in the list, and again it is small, and must again be re-zoomed into.

 

Neither the "Edit>preferences>>page display>Zoom to 100%" , nor the Edit>Preferences>Document> Check "Restore last view settings when reopening document"   changes anything (default) past the current documant.

 

--ADOBE--!!!! Help fix this!!!!!!

 

Bob W.

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New Here ,
Oct 20, 2021 Oct 20, 2021

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Still not fixed as of  Version 2021.007.20099.

All steps followed. The setting under page display literally reads "Default Layout and Zoom", yet every document just opens with Zoom set to "fit to width". If the preferences for Acrobat are to be inherently broken, can you at least make the forced view "fit to height"? and just remove the fake options to set default zoom?

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Community Beginner ,
Dec 07, 2021 Dec 07, 2021

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This is the most recent post/update that I can locate... I have exactly the same issue w/my work PC.

No matter what steps taken; 

 

"1- Open PDF in Adobe Reader

2- Edit>preferences>>page display>Zoom to 100%

3- Preferences>Document> Check "Restore last view settings when reopening document">OK"

Or-

"edit>preferences>>page display>Zoom to 100% "

 

Nothing will keep the setting as a new default. 

Whichever it is set when I open a doc, no changes will "SET" as a new default. 

 

This has been this way for a very long time, and is a CONSTANT waste of time and energy.

 

Today I went through 40-some different documents, and for every-single-one. . . . it opens up small, I zoom into 400% to see the needed items, I do the work needed form that page, close the document, double cliock on the next one in the list, and again it is small, and must again be re-zoomed into.

 

Neither the "Edit>preferences>>page display>Zoom to 100%" , nor the Edit>Preferences>Document> Check "Restore last view settings when reopening document"   changes anything (default) past the current documant.

 

--ADOBE--!!!! Help fix this!!!!!!

 

Bob W.

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New Here ,
Jun 09, 2023 Jun 09, 2023

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I'm having the same issue Adobe Acrobat 2020 version 20.005.30467 is opening it at 206% no matter the settings; this has been since 2018 I see. Are there any plans to fix this?  

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New Here ,
Aug 06, 2020 Aug 06, 2020

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Akki_24

this worked for me! 

3- Preferences>Document> Check "Restore last view settings when reopening document">OK

Thanks

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New Here ,
Jan 16, 2022 Jan 16, 2022

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Hi, I've tried everything above and it did not work for me. 

Now I've installed Adobe Acrobat (Editor) along with Adobe Acrobat Reader DC. 

Most of the time I use the reader only. And that's where I tried to change the settings only to find out that they were set back upon opening Acrobat Reader the next time. 

However changing the settings in Adobe Acrobat (Editor) made the changes permanent. 

 

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New Here ,
Jan 21, 2023 Jan 21, 2023

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Still broken 2 years later. Adobe bloatware

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New Here ,
Jan 21, 2023 Jan 21, 2023

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I am using Adobe Version 2022.003.20310. Edit>preferences>>page display>Zoom to 100% does not work on drop-settings  - I can see how to fix zoom, but why should I do Adobe's work for them? Glitches everywhere!

Where is Version (19.008.20080)? Link given is now dead 404 error. I have tried Check for updates on Version 2022.003.20310, but it says none available?

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New Here ,
Mar 21, 2023 Mar 21, 2023

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Still not working.  Everything opens at 175%, and none of the fixes above make any difference.

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New Here ,
Jun 09, 2023 Jun 09, 2023

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Seriously? the same bug since 2018?! Adobe Acrobat 2020 version 20.005.30467 is opening it at 206%, annoying. 

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New Here ,
Jun 09, 2023 Jun 09, 2023

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LATEST

Clearly they haven't fixed it since 2018. but if anyone wants a shortcut you can please CTRL+0 and you go to full page. 

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