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Hola, Quiero desinstalar el PDF de prueba, estoy dentro de los 7 días, pero no me brindan una solución. Me dijeron que podía hacerlo por el chat.. luego ahí me dijeron que ellos eran ventas y que me contactaría con el equipo de desinstalación para realizarlo y nunca mas se comunicaron conmigo.
Gracias
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Hey there!
Sorry to hear about the trouble caused.
If I understand your concern correctly, then you are willing to cancel 7-days free trial of Acrobat. So that it would not convert to subscription. Is that correct?
Don't worry, if you do not wish to continue with the service then you can surely cancel your trial before it converts to paid membership.
Since its a billing concern and involves account related information, so it can only be done by our billing support team via Chat/Phone. Please reach out to the team in during weekdays. Click on the "Contact Us" icon by clicking on this link: https://helpx.adobe.com/support.html
Let us know if you still experience any trouble.
Thanks,
Akanchha