Disable automatic updates in Adobe Reader DC?

New Here ,
Apr 07, 2015

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Is it possible to disable automatic updates in the Adobe Reader DC? It's not under preferences where it used to be.

Adobe Acrobat Reader DC is set up for continuous updating.

You can modify those settings via the Adobe Customization Wizard DC or the Windows Registry

For the Windows Registry setting look here:  Windows Updates

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Adobe Employee ,
Apr 07, 2015

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Adobe Acrobat Reader DC is set up for continuous updating.

You can modify those settings via the Adobe Customization Wizard DC or the Windows Registry

For the Windows Registry setting look here:  Windows Updates

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New Here ,
Apr 09, 2015

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please @ the option in the program self (like in the last version)

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Explorer ,
Apr 09, 2015

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What is the logic behind this decision?

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Explorer ,
Apr 10, 2015

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In an academic environment, the inability to disable updates is unacceptable.  We have numerous computers that we intentionally never update.  For example, all student computers never update; they are frozen with a program called DeepFreeze.

And even for our employee machines, no users have admin rights, so they cannot update the program themselves.

In addition, registry hacks are an unacceptable alternative to us.  If something goes wrong, we have to explain to our CIO that we used a registry hack, and that is not going to go over well.

For now, we are going to hold off upgrading to the DC version until Adobe implements an official way to disable updates.  If they refuse to implement an official method in the coming months, we'll just start using the browsers' built-in PDF readers and not install Adobe Reader at all.

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Adobe Employee ,
Apr 10, 2015

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You can turn these updates OFF by simply customizing your deployment package with the Adobe Customization Wizard DC (Adobe - Acrobat : For Windows : Adobe Customization Wizard DC).  This way you have more control over what you users have and their default configuration.

Also remember that if you are deploying this within an organization (company, school, enterprise ) you need to sign the Reader Distribution License Agreement:  Adobe - Adobe Runtimes / Reader Distribution License Agreement

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LEGEND ,
Apr 10, 2015

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Jason Freeman wrote:

... we'll just start using the browsers' built-in PDF readers and not install Adobe Reader at all.

That is a very poor replacement for Adobe Reader; many modern PDF features are not handled by these browser-owned PDF viewers.

If you are unhappy with the Reader DC update policy, install Reader XI and disable updates.  But make sure that your IT staff installs security updates!

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Explorer ,
Apr 11, 2015

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Adobe Reader DC is a very poor replacement for Adobe Reader 11... I would strongly suggest Adobe rethink what they've done.

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LEGEND ,
Apr 11, 2015

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I think if the GUI for Reader DC were kept the same as in previous Reader versions, the reaction would have been much less strong.  New design/layout/interface always causes an outcry.

Bugs are a different matter; they can be reported at https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform

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Explorer ,
Apr 12, 2015

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"I think if the GUI for Reader DC were kept the same as in previous Reader versions, the reaction would have been much less strong."

Yes... and it also would have been very helpful had it not been so buggy, not been so obviously geared toward spending way too much time gathering the user's info (aka spyware), not had boxes present which can't even be closed, not had features missing like being able to control whether or not you update automatically... etc etc etc., yes but other than all that it's great (SARCASM)

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Community Beginner ,
Jul 16, 2015

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Adobe, what is wrong with you guys!?!

Stop patronizing the people and let us decide about if, when, why, we want to update - without any hassle (Registry,yeah right, thanks a lot!).

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Community Beginner ,
Jul 16, 2015

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Adobe is going backwards for sure.  The new GUI stinks.  It is un-intuitive and I'm constantly searching for tools.  I can't believe they decided to do away with the toolbars.  Everything looks blurry and the icons appear to have been created using crayons.  They've invaded Outlook with Send & Share, They're forcing extra steps to save something.  And the response is to configure a roll-out package?  Ummm  - Creative Cloud (the SLOWEST software in the land) handles deploying the software, not me. 

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New Here ,
Jun 02, 2016

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I'd love to get rid of DC. But where can I find a copy of XI.

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New Here ,
Dec 02, 2017

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You know. I have wasted too much time messing with this. Every time I open Adobe it errors. I just download the Wizard and apparently am too stupid to understand how to run it. Even though I also opened a web page that is supposed to show me step by step how to get the job done. All I wanted to do was turn off the automatic updates or at least make it ask me if it could. I am so sick and tired of my internet getting bogged down and thinking I am being hacked or just hating my ISP for providing slow service. I am going to uninstall Adobe Reader DC. I haven't been able to use it ever since it was given to me in an upgrade a few years ago. Or at least it seems to be that long ago. I have a crappy free pdf reader that at least runs. You guys can go to ......

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Adobe Employee ,
Dec 05, 2019

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I've also given up. Being more advanced PC user I've even done a regsty edit and removed EVERYTHING realated toe adobe.... it dit NOT help. I've tried even with a virtual pc to se if a clean isntalation will help me but no success. It seems on certain combination of hardware and software we as end users are ....  and I've tried even email support. I stared using FOXIT reader and NO more problems.

Adobe product is inflated and over rated.

Will never use it again in my life

good riddens for other better quality product on the market and we as users must stop use what is being stuffed down our throats.

 

BYE BYE adobe

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Community Beginner ,
Jul 17, 2015

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Adobe should rethink their (bad) decision.

They might be able to twist the arms of poor regular users and force automated updates on them.

But for any professional environment, the autoupdates are unacceptable!

1. It goes against policies (and makes the work of system administrators more complicated).

2. It screws up individual's environment and work process (I don't want it updating when I have my projects open in a particular state, and taking my laptop hostage by making the adobe reader unavailable until I reboot).

3. I don't want it to use my computer's resources at the time when they might be critical: the bandwidth to download the updates, the CPU when I am doing something time critical, etc.

I've done it before with other software: when I cannot control/disable program's autoupdate, it gets removed from the computer. Thankfully, there are now alternatives: FoxIt, PDF-Xchange, Sumatra, Preview (Mac), to name a few.

Adobe, I hope you are listening!

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Explorer ,
Oct 25, 2015

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This constant nagging to install a monthly paid update to Acrobat DC is just as annoying to a poor individual user as it is to corporate users. I can find no way to disable it on my Mac. I am content to use my old version of Acrobat that came with Creative Suite 6 rather than pay Adobe $12-15 a month for the new version. I don't want to uninstall that old version of Acrobat just to stop the nagging.

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LEGEND ,
Oct 26, 2015

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I have never seen a prompt to update Adobe Reader to Adobe Acrobat; can you post a screenshot of that?

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Explorer ,
Oct 26, 2015

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It is a prompt to update Acrobat Pro from CS6 to the new AcrobatDC.

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Community Beginner ,
Nov 03, 2015

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phew just installed Foxit and rid myself of this parasitic viral filth that it Adobe Acrobat Reader DC

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Community Beginner ,
Apr 12, 2016

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Hi, may any person give me more information about where to find Adobe Customization Wizard DC??
The Windows Updates page you provided is too hard for me.
Thank you in advance!

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New Here ,
Apr 26, 2016

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"

Adobe Acrobat Reader DC is set up for continuous updating.

You can modify those settings via the Adobe Customization Wizard DC or the Windows Registry

For the Windows Registry setting look here:  Windows Updates

Why do big companies like yours ALWAYS do this extremely annoying auto-this auto-that bs and take more and more control out of the user's hands? Microsoft is exactly the same with programs like Word. Plain common sense would say that there should be a simple option in Preferences that allows the user to turn auto updates on or off instead of having to download another application to enable it.

If autoupdating is off then just make the user aware that Adobe won't provide tech support to older versions.

The link you provided for the Customization Wizard DC doesn't even work!

Of course  just like all the other complains from users about these kinds of problems, it's completely inevitable that you'll either ignore this one or just copy and paste a preprepared templated "We value all feedback from customers, etc" response.

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New Here ,
May 14, 2016

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The more you tighten your grip ADOBE, the more star systems will slip through your fingers.

I totally agree with the justified calls of descent in this and other threads.
Adobe has been very condescending to its end users at least since i started Graphic design 18 years ago.

They view their product as being out on loan to the 'customer' and now they are forcefully implementing that corporate attitude in the code and functionality of their products.  It is only going to get worse I'm afraid.  It must be so inconvenient having to cater for customers needs as part of ones corporate mission statement.

Thanks to everyone who has put in time and effort to Question Adobe and also share work-arounds.

Ironically,

ADOBEs heavy-handed attitude is driving honest paying customers to darker corners of the internet where they are finding easier solutions than manually hacking their own registrys to make their software work without intrusion and the way they need it to.

ADOBE are only pouring gasoline on the flames of SW piracy.

Miss Fisher's final word:   The more you tighten your grip, the more star systems will slip through your fingers - YouTube

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New Here ,
Sep 27, 2016

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What kind of halfass bullshit answer is that

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New Here ,
Apr 09, 2015

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I am an IT Manager for my company and we use a software called DeepFreeze to put the workstations into stasis mode after they are setup. No updates are permanent unless we unlock the software first. So we have always disabled automatic updates to keep the computers from wasting time and computer resources. I exported the registry key with the AU off and can quickly "turn off" AU in the future.  But it's a bit presumptuous of Adobe to remove the controls from the preferences. At least they didn't remove "Check For Updates" under the Help menu.

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New Here ,
Jul 16, 2015

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Hi all,

I was successfully able to prevent Adobe Reader DC from updating using the following registry key:

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown]

"bUpdater"=dword:00000000

I too work in a public environment and use Deep Freeze. I also get tired of having to figure out certain registry entries in order to disable automatic updates for various programs and I refuse to use crappy customization tools.

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Explorer ,
Jul 21, 2015

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tims48186235 wrote:

Hi all,

I was successfully able to prevent Adobe Reader DC from updating using the following registry key:

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown]

"bUpdater"=dword:00000000

I too work in a public environment and use Deep Freeze. I also get tired of having to figure out certain registry entries in order to disable automatic updates for various programs and I refuse to use crappy customization tools.

adding that registry key also gets rid of the "Check for updates" option in Adobe Reader DC.  no more automatic updates for Reader DC AND no more ability to manually check for updates.

forced automatic updates for Reader DC is much like the upcoming Windows 10 operating system.  Win10 will have automatic updates always on.and only Pro & Enterprise users of Win10 (not Core/Home users) can defer/delay automatic updates.

I'll use Sumatra PDF more often than Acrobat Reader DC but I'll keep both.

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Community Beginner ,
Jul 21, 2015

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From what I understand, setting that key value to "1" will disallow automatic updates (or it may ask you when one is available), and it doesn't remove "check for updates".

Yet another alternative is blocking all outbound connections for the Reader program at the firewall level.

That can be done even with "Windows Firewall with Advanced Security" (or any other firewall you might be using), by creating an outbound rule for "C:\program files\adobe\acrobat reader dc\reader\acrord32.exe" (or whatever your path/program name is (it is different e.g. for a 64-bit system))

Then, when you want to update it, you can turn that rule off temporarily.

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Explorer ,
Jul 24, 2015

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adobe-reader-dc-checkupdatesoption-gone.png

nope, St_Ranger.  Adding the "bUpdater" registry entry and setting it to 0 not only disables automatic updates, it also removes the "Check for Updates" option from the Help menu of Acrobat Reader DC.  Proof is in the picture - I took an image of this on my family's Win7 computer with Acrobat Reader DC installed.

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Community Beginner ,
Jul 24, 2015

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nope, St_Ranger.  Adding the "bUpdater" registry entry and setting it to 0 not only disables automatic updates, it also removes the "Check for Updates" option from the Help menu of Acrobat Reader DC.  Proof is in the picture - I took an image of this on my family's Win7 computer with Acrobat Reader DC installed.

Please, pay attention, there is a difference between "0" and "1".

I wrote:

From what I understand, setting that key value to "1" will disallow automatic updates (or it may ask you when one is available), and it doesn't remove "check for updates".

I have it set on my computer and checked that "Check for Updates" is available.

In principle, there are several valid values of that key (something like 5), and if you search, you would be able to find meaning of the different values.

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New Here ,
Jun 02, 2016

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Should the registry entry look like this?:

Name             Type                   Data

bUpdater        REG_DWORD    0x00000000 (0)

If not how should it look exactly, please?

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New Here ,
Aug 22, 2015

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Today I found what APPEARS to be a simple way to disable automatic updates.  Windows 7, Adobe Reader X

In Adobe Reader X:  Edit | Preferences | Categories.

At the very bottom of the list on the left-had side is something called Updater.  It gives three choices, one of which is: Do not download or install updates automatically.

I hope it works.

In the meantime, I agree with all re Adobe high-handedness.

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Explorer ,
Oct 13, 2015

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This caused a shutdown of a computer I need to remotely access. I had to have someone physically go to the location to restart it.

This is TOTALLY arrogant and unacceptable behavior.

If we can't easily undo it, we'll pull Acrobat from our computers.

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Community Beginner ,
Oct 20, 2015

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"If we can't easily undo it, we'll pull Acrobat from our computers."

Looks like you'll have to do that.  But it's probably just as well since it will help out the competition like Foxit and Sumatra even further.  I've already done it, much like dumping Flash as well..  

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Community Beginner ,
Nov 03, 2015

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what did you replace flash with? I would like to get rid of that "Auto-Updater" parasite as well.

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Community Beginner ,
Nov 07, 2015

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I didn't.  I just dumped it.  The fact is smartphones and tablets can't use Flash and more & more websites are switching to HTML

A couple of years ago, I couldn't do this, but now enough websites have jumped on board that I finally got rid of it.  If you go to youtube and you are still using Flash, it will display your video in Flash whether you like it or not.  If you uninstalled Flash, then youtube will default to using HTML.  More and more websites are doing this using an auto-detect system.

You can still use Chrome if you have to use Flash, but for Firefox and IE, I don't need it anymore.

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Community Beginner ,
Nov 10, 2015

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There is Pepper Flash Player.

I am not ready to fully "endorse" it, but it's worth taking a look at it.

It it probably not available for Firefox, but only for the "chromium"-based browsers. Slimjet includes it by default.

A possible deterrent is that it is maintained by Google, - so there might be privacy issues (I haven't looked at that at all, - it's just a guess based on the overall desire of Google to collect information).

So, it's a "pick your poison" situation for when you need still need a Flash player.

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