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Disabling E-Mail Pop Up Window in Acrobat Reader Version 19.012.20034

New Here ,
May 16, 2019

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Hello,

After Acrobat Reader DC update 19.012.20034, a new pop up window shows up when using the direct e-mail icon.

It covers the view of the document I am trying to e-mail, blocking much of the information I might want to include in the subject line.

Can this be disabled or at least set to default to "add as attachment?"

Prior to the update, an Outlook window was automatically generated with the document already attached and that worked perfectly.

See below:

ADOBE E-MAIL POP UP.jpg

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Disabling E-Mail Pop Up Window in Acrobat Reader Version 19.012.20034

New Here ,
May 16, 2019

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Hello,

After Acrobat Reader DC update 19.012.20034, a new pop up window shows up when using the direct e-mail icon.

It covers the view of the document I am trying to e-mail, blocking much of the information I might want to include in the subject line.

Can this be disabled or at least set to default to "add as attachment?"

Prior to the update, an Outlook window was automatically generated with the document already attached and that worked perfectly.

See below:

ADOBE E-MAIL POP UP.jpg

Views

462

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
May 16, 2019

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Hello Chrism,

Fill and Sign and Adobe Sign (formerly known as Send for Signature) are now consolidated into a single Sign tool where you can either fill & sign a document or get a document signed from others. It includes a simplified experience that asks you who needs to fill and sign first: you or others and then walks you through the steps to complete the task. It's the one place for all your form filling and signature needs. For detailed information, you may refer to the article What's new in Adobe Acrobat DC

You may try the registry fix shared in the help article How to use the email icon to directly send file as attachment

Let us know if that works for you.

Thanks,

Anand Sri.

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New Here ,
May 16, 2019

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Thank you Anand, however the fix would not work for me.

I closed all associated apps and I have full administrator privileges, but when attempting to “merge”, I get the following error dialogue box…

ADOBE ERROR BOX.jpg

  Should I try closing all programs first?

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Adobe Employee ,
May 16, 2019

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Close all the Adobe apps, then reboot the machine and try again. Let me know if you experience any issue.

Thanks,

Anand Sri.

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New Here ,
May 16, 2019

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Hello again. Unfortunately, restarting and closing all programs made no difference. Still received the same error dialog box, fyi.

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