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Display bug in Acrobat Reader - black screen

New Here ,
Jan 22, 2021 Jan 22, 2021

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Dear all,

 

I am contacting you hoping that you can help me find a solution for the following display bug that I am experiencing.

The display is always normal when I open documents, but whenever I try to zoom in, to fill the document, or just if I double click somewhere, the glitch appears. It happens on every single document!

 

Any idea on how to solve this?

I have tried to repair the installation (option available in "help" tab) and looked for updates but there is none available.

 

Thank you in advance for your help.

 

Kind regards

Manon

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General troubleshooting

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