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download of free adobe acrobat fails

New Here ,
Jul 15, 2020

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when attempting to download adobe acrobat reader the download fails and I receive a message that a newer version is already downloaded.  problem is i have no download of adobe acrobat reader on my pc

 

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download of free adobe acrobat fails

New Here ,
Jul 15, 2020

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when attempting to download adobe acrobat reader the download fails and I receive a message that a newer version is already downloaded.  problem is i have no download of adobe acrobat reader on my pc

 

Topics

Download and install

Views

19

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jul 15, 2020 0
Amal. LATEST
Adobe Employee ,
Jul 15, 2020

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Hi Petriellos

 

We are sorry for the trouble as described you are unable to download the free version and getting the error 'new versio is already installed'

 

Please refer to the steps provided in a similar discusion https://community.adobe.com/t5/acrobat-reader/reader-download-fails-newer-version-already-installed-... and see if that works for you.

 

Additional information: please take a look at the discussion https://community.adobe.com/t5/acrobat-reader/can-not-install-adobe-reader-get-message-newer-version... and see if that helps

 

Let us know how it goes

 

Regards

Amal

 

 

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