email icon does not open outlook

[kumeshans83717077]

Hi,

after the new update on Acrobat Reader DC. When i open a document and click on the email icon it does not open outlook and attach as it previously did. how do i get it to work like that again.

please help its urgent

thanks in advance.

[AnandSri · Accepted solution]

Hello Kumeshans,

We're sorry for the trouble you had with Adobe Reader, could you please post a screenshot of the error/issue you are getting? To post a screenshot, please refer to https://forums.adobe.com/docs/DOC-7043#jive_content_id_How_do_I_attach_a_screenshot

What is the version of Adobe Reader installed? To identify, refer to Identify the product and its version for Acrobat and Reader DC

Is it a Mac or Windows machine and what is the version?

To use the email icon to send a PDF directly as the email attachment, please refer to the help article How to use the email icon to directly send file as attachment

let us know how it goes and share your observation.

Thanks,

Anand Sri.