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Error 14 in Acrobat DC while opening PDFs edited in Mac Preview

New Here ,
Jan 01, 2020

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I just started getting an error 14, "There was a problem reading this document," on PDFs that I try to open on Acrobat DC after I edited it using Mac's Preview application (on OS Catalina 10.15.2). For example, I sometimes remove pages or combine seperate PDFs that opened prior on Acrobat DC but the new edited PDF won't open and I receive an error 14. There is no other information provided other than the error. Any help would be appreciated.

 

Thanks, 

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Edit and convert PDFs, General troubleshooting, Mac, View PDF

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Error 14 in Acrobat DC while opening PDFs edited in Mac Preview

New Here ,
Jan 01, 2020

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I just started getting an error 14, "There was a problem reading this document," on PDFs that I try to open on Acrobat DC after I edited it using Mac's Preview application (on OS Catalina 10.15.2). For example, I sometimes remove pages or combine seperate PDFs that opened prior on Acrobat DC but the new edited PDF won't open and I receive an error 14. There is no other information provided other than the error. Any help would be appreciated.

 

Thanks, 

Topics

Edit and convert PDFs, General troubleshooting, Mac, View PDF

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471

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Community Beginner ,
Feb 14, 2020

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My workaround i:

1. open the file in Preview.

2. export as pdf (in "files"). 

3. open this new file in acrobat.

4. No problems.

(5. Some files shows the pages in a wrong direction. Acrobat will not save the file after turning the pages.

6. open the file in preview, turn the pages and save. After that the problem is solved. The file opens correctly in Acrobat.)

 

Would be nice if Acrobat fixes the bug.

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eliana1 LATEST
New Here ,
Feb 14, 2020

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Por favor parem de mandar mensagem estão enchendo minha caixa de entrada.
Que querem fazer? Não conseguem resolver o problema? 

Enviado do Yahoo Mail no Android

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