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error en guardar

New Here ,
Jan 29, 2016

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No puedo utilizar la opciòn "Guardar como..." porque al darle a esa opción el programa abre una ventana que aparece vacía, totalmente en blanco, sin directorio ni carpeta alguna de mi ordenador para poder guardar el archivo pdf abierto con la aplicación.

Me gustaría que me indicaran la solución a este problema.

Gracias

Hi,

Make sure Reader DC is updated to the latest version Release Notes | Adobe Acrobat, Reader.

Open Reader DC, navigate to Help menu & repair the installation.


If the issue persist, try the below solution :-

The default "Save As" dialog in Acrobat DC is different than the dialog that you've had in earlier releases of Acrobat, it also allows you to save to the cloud and previous locations you've saved files to. It is possible that when Acrobat tries to connect to "the cloud", it runs into problems. You may want to try to turn this feature off to see if that brings your save as dialog back: Open up Acrobat's preferences, then go to the "General" category and deselect "Show online storage when saving files":

Preferences > Show online storage

Let me know if it fixes your issue.

Regards,
Aadesh

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error en guardar

New Here ,
Jan 29, 2016

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No puedo utilizar la opciòn "Guardar como..." porque al darle a esa opción el programa abre una ventana que aparece vacía, totalmente en blanco, sin directorio ni carpeta alguna de mi ordenador para poder guardar el archivo pdf abierto con la aplicación.

Me gustaría que me indicaran la solución a este problema.

Gracias

Hi,

Make sure Reader DC is updated to the latest version Release Notes | Adobe Acrobat, Reader.

Open Reader DC, navigate to Help menu & repair the installation.


If the issue persist, try the below solution :-

The default "Save As" dialog in Acrobat DC is different than the dialog that you've had in earlier releases of Acrobat, it also allows you to save to the cloud and previous locations you've saved files to. It is possible that when Acrobat tries to connect to "the cloud", it runs into problems. You may want to try to turn this feature off to see if that brings your save as dialog back: Open up Acrobat's preferences, then go to the "General" category and deselect "Show online storage when saving files":

Preferences > Show online storage

Let me know if it fixes your issue.

Regards,
Aadesh

Topics

General troubleshooting

Views

16.4K

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Jan 29, 2016

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Hi,

Make sure Reader DC is updated to the latest version Release Notes | Adobe Acrobat, Reader.

Open Reader DC, navigate to Help menu & repair the installation.


If the issue persist, try the below solution :-

The default "Save As" dialog in Acrobat DC is different than the dialog that you've had in earlier releases of Acrobat, it also allows you to save to the cloud and previous locations you've saved files to. It is possible that when Acrobat tries to connect to "the cloud", it runs into problems. You may want to try to turn this feature off to see if that brings your save as dialog back: Open up Acrobat's preferences, then go to the "General" category and deselect "Show online storage when saving files":

Preferences > Show online storage

Let me know if it fixes your issue.

Regards,
Aadesh

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New Here ,
Feb 01, 2016

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Muchas gracias Aadesh,

Efectivamente, al desactivar el "almacenamiento en linea" ha desaparecido el error. No obstante, la opción de "reparar la instalacion" no me parece en el menú de la ayuda. Mi programa es Adobe Acrobat Pro DC, Version de 2015 (Continuous). Versión 2015.010:20056. Mi ordenador es un iMac y el OS El Capitán v. 10.11.3

MUCHAS GRACIAS-

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New Here ,
Aug 08, 2019

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Muchísimas gracias, salvaste dos horas de trabajo!! me he registrado solo para agradecérterlo!!

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New Here ,
Sep 16, 2019

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Thank you so much, AadeshSingh, I was really desperate!!!

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New Here ,
Mar 28, 2018

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Me he registrado solo para agradecer tu ayuda...

MUCHAS GRACIAS Aadesh

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New Here ,
Nov 24, 2018

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Hola, yo también me he registrado para agradecer tu ayuda

MIL GRACIAS Aedesh

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New Here ,
Apr 12, 2020

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Tengo el mismo problema.  He intentado la actualización y sigue igual.  La opción de desactivas el almacenamiento en línea yo no la tengo, aunque mi ordenador no es un Mac.

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