ERROR Message

[jdmommy1979]

Hi there, 

I am trying to dowload the adobe acrobat reader dc onto windows 7/8 and i follow all the instructions, get to 90% of the download completion and then get an error that a newer version is already installed.  But when I do a search for the download or the file I am not seeing anything.  I recently deleted my older adobe reader and now dont have any product to use for my pdfs.  Anyone experience this? Also, on a side note I can not upgrade to Windows 10 because I dont have enough space on my hard drive.  PLEASE HELP!!

[try67]

Try using this tool: https://labs.adobe.com/downloads/acrobatcleaner.html

[Amal.]

Hi there

We are sorry for the troble. As described you are getting the error message 'A newer version is already installed'

++ Adding to the discussion

You may also refer to the steps provided in the help article Error 1722 while installing/updating Acrobat DC/Acrobat Reader DC on Windows  and see if that works for you.

Let us know how it goes

Regards

Amal