Error message

New Here ,
Oct 06, 2020

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Hello. If someone could tell me how to fix the following error message, it would be greatly appreciated.

 

'The original document file is missing".

 

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How to, Mac

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Amal. LATEST
Adobe Employee ,
Oct 06, 2020

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Hi Jonathon,

 

We are sorry for the trouble. As described, you are getting the error 'The original document file is missing'

 

We need some more information for a better understanding:

 

  1. What is the workflow/steps you are doing that leads you to this error message? Please share the screenshot of the same for a better understanding.
  2. What is the version of the Adobe Acrobat Reader you are using? To check the version go to Help > About Acrobat
  3. Are you on a Mac or Windows machine and what is the version of the OS?

 

We are here for help, just need more information.

 

Regards

Amal

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