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Error opening file in Reader but Edge does open it

New Here ,
Apr 17, 2020

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When I try to open a file in Reader it shows a message that the file is damaged and cannot be repaired. But I try to open that same file in Internet Edge and it opens it correctly.

Important to mention that this does not happen with all files, generally Reader works correctly.

 

What could be causing this behavior?

 

Thanks for the help.

Topics

General troubleshooting, PDF and browsers, Security digital signatures and esignatures, View PDF, Windows

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Error opening file in Reader but Edge does open it

New Here ,
Apr 17, 2020

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Copied

When I try to open a file in Reader it shows a message that the file is damaged and cannot be repaired. But I try to open that same file in Internet Edge and it opens it correctly.

Important to mention that this does not happen with all files, generally Reader works correctly.

 

What could be causing this behavior?

 

Thanks for the help.

Topics

General troubleshooting, PDF and browsers, Security digital signatures and esignatures, View PDF, Windows

Views

85

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Apr 17, 2020

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The file is damaged and Acrobat Reader can't repair it.

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