Error opening file in Reader but Edge does open it

New Here ,
Apr 17, 2020

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When I try to open a file in Reader it shows a message that the file is damaged and cannot be repaired. But I try to open that same file in Internet Edge and it opens it correctly.

Important to mention that this does not happen with all files, generally Reader works correctly.

 

What could be causing this behavior?

 

Thanks for the help.

TOPICS
General troubleshooting, PDF and browsers, Security digital signatures and esignatures, View PDF, Windows

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Adobe Community Professional ,
Apr 17, 2020

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The file is damaged and Acrobat Reader can't repair it.

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